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Valley River Inn

3.5 star property
Riverwalk hotel with free airport shuttle and 24-hour fitness center

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July 2024

Photo gallery for Valley River Inn

Lobby
Outdoor pool, open 10 AM to 10 PM, pool umbrellas, sun loungers
Studio Suite | Premium bedding, in-room safe, desk, blackout drapes
Lunch, dinner, brunch served; American cuisine, alfresco dining
Designer toiletries, hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Restaurant
  • Pet friendly
  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
1000 Valley River Way, Eugene, OR, 97401
  • AirportEugene, OR (EUG)18 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Ginny
Jun 15, 2023
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Room options

About the neighborhood

Eugene

Valley River Inn is located on the waterfront and in a walkable area with good shopping. Enjoy the great outdoors with hiking/biking trails and mountain biking, or hop on a moped rental nearby and explore all the area has to offer.
Visit our Eugene travel guideOpens in a new window

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Red Robin Gourmet Burgers - ‬11 min walk
  • ‪Fuji Japanese Steakhouse - ‬6 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Valley River Inn

Family-friendly hotel connected to the convention center
At Valley River Inn, you can look forward to a free roundtrip airport shuttle, a terrace, and shopping on site. Adventurous travelers may like the cycling and horseback riding at this hotel. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, SweetWaters on the River, offers brunch, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, a computer station, and multilingual staff
  • A vegetable garden, smoke-free premises, and a vending machine
  • Guest reviews say good things about the dining options, pool, and helpful staff
Room features
All 257 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch HDTVs with premium channels
  • Balconies or patios, cribs/infant beds, and coffee/tea makers

Languages

Danish, English, French, German, Italian, Norwegian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SweetWaters on the River

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Horseback riding/rentals
  • Outdoor pool
  • Piano
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12–20 per person
  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in May
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

River Valley Inn
Valley River Eugene
Valley River Inn
Valley River Inn Eugene
The Valley River Hotel Eugene
Valley River Hotel
Valley River Inn Hotel
Valley River Inn Eugene
Valley River Inn Hotel Eugene

Frequently asked questions

Does Valley River Inn have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–10 PM.

Is Valley River Inn pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Valley River Inn?

Self parking is available for USD 10 per night.

What time is check-in at Valley River Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Valley River Inn?

Check-out is at 11 AM.

Does Valley River Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Valley River Inn located?

This family-friendly hotel is located on the riverwalk.

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ginny

Stayed 1 night in Jun 2023

8/10 Good

Aubree

2/10 Terrible

William

It burned down.
Stayed 3 nights in Mar 2023

2/10 Terrible

Michelle Alaburda

Stayed 8 nights in Feb 2023

2/10 Terrible

Liam

Stayed 1 night in Mar 2023

8/10 Good

Julie, Coos Bay

4/10 Poor

Pete

Traveled with partner
Disliked: Property conditions & facilities
We planned this trip to Eugene months ago, but the day we arrived, a serious fire had occurred shutting the hotel down, so we had to leave and find our own accommodations.
Stayed 1 night in Feb 2023

4/10 Poor

Michael, Roseburg

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property seems to be rather poorly maintained. My opinion was supported when a fire broke out in the hotel about a half hour after we left for the airport. As it happened, the flight crew of our plane was staying there and had to evacuate, thereby preventing our plane from leaving on time. Really messed up our trip.
Stayed 1 night in Feb 2023

10/10 Excellent

Joy

Liked: Staff & service, amenities, property conditions & facilities
I liked the appearance of the exterior as well as that of my room. The staff was very welcoming and helpful. I would recommend you to my friends.
Stayed 1 night in Feb 2023

4/10 Poor

kathryn

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Stayed 1 night in Feb 2023

10/10 Excellent

Leaha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly
Stayed 2 nights in Feb 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

DAVID

Stayed 1 night in Feb 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice Stay
Getting out dated but still love this property.
Stayed 2 nights in Feb 2023

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Mina, North Bend

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle sriver, Matthew was amazing! Polite, kind, and helpful! The front desk girl was sqeet as pie. We loved the fireplace in the lobby area. We were freezing as we had just returned from 90-degree Costa Rica 🇨🇷 weather and it felt amazing. The Sweetwaters restaurant was delicious and our server, Victoria was wonderful serving our breakfast! Such a nice place to come "home to".
Stayed 1 night in Feb 2023

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
$ 10.00 per night parking fee not disclosed on Expedia reservation information
Stayed 1 night in Feb 2023

4/10 Poor

JEROME, Winston

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We rented a room for three people with a queen bed and a sleeper sofa. When we pulled the sleeper sofa bed out, all it had was a old stained mattress cover and no additional bedding was provided. When called the front desk we were told the housekeeping staff had gone home and no additional bedding was available. After we walked down to the front desk, they were able to come up with on blanket, so my daughter had to sleep on the closed sofa with one blanket and a chair cushion for a pillow. Also the refrigerator in the room did not keep our food cold and we had to discard it all the next day. This was once an amazing hotel, but it is very aged and in need up updating. The only part that still looks like the grand hotel it once was, is the front lobby.
Stayed 1 night in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place
We always chose the Inn when we stay. The rooms are quiet. Beds are comfy.
Stayed 2 nights in Feb 2023

6/10 Okay

Dave

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Shannon, Roseburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wouldnt recommend due to staff
Surprise parking charges at check in and poor customer sevice. Could use a little updating, but everything seemed well maintained and very clean.
Stayed 2 nights in Feb 2023

8/10 Good

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5