2/10 Terrible
Sophie
Traveled with partner
May 17, 2024
Disliked: Staff & service, amenities, property conditions & facilities
No parking lot valet or instructions on parking. We had to park in a lot 2 blocks away & carry our luggage. After we struggled to figure out where we were supposed to park, because there were no instructions. The elevator is cute and probably original to the art deco property, but it doesn’t work half the time. The room was cute, but the a/c doesn’t get very cool and the small room was warm. The shower had no hot water. I can appreciate that they have tried to keep the original style & charm, but the rooms are small & the bathroom has no counter space. The stairwell & elevator are very noisy and can be heard in the room. We were told that breakfast was included and all we had to do was get a voucher from the desk in the morning. The waiters treat the people with “vouchers” like second class. You get a paper coffee cup while others get real cups & the service was almost non existent. We asked for water several times & finally had to go get a glass ourselves. Too bad for the wait staff because my husband is a really good tipper, but he was very frustrated. By the time we checked out we were so annoyed! The elevator wasn’t working again so we had to carry our luggage down from the 3rd floor & then 2 blocks to the car. I will never stay here again!
Sophie
Stayed 1 night in May 2024