Hotel Reviews of Hyatt Regency North Dallas/Richardson, Richardson hotels, TX, United States of America Skip navigation
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Hyatt Regency North Dallas/Richardson

Suburban Richardson hotel in Dallas telecom corridor

Traveler ratings summary of Hyatt Regency North Dallas/Richardson, Richardson Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 83% of travelers (30 of 36) recommend this hotel
4.3
Hotel service Hotel condition Room cleanliness Room comfort
4.1 4.2 4.5 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Gonzales recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 17-Nov-09

The 3-Day Walk Experience

This hotel was GREAT !! Service was terrific. Would recommend to anyone traveling to the Richardson TX and surrounding area. I wish it would have been just a little closer to my daily destination. But other than that, all was great. Will stay there again next time in town

A traveler from Greenville, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 4.0 4.0
Posted: 17-Nov-09

Enjoyed my stay

My stay was very economical considering the luxury of this hotel

Try the Dallas Symphony

A traveler from Van, Texas recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 21-Oct-09

Very nice accomadations

This was very nice experience, even though I was there on business and not pleasure. The hotel was clean and comfortable. Rooms are very spacious and nicely maintained. The staff does an excellent job of cleanliness and provided everything that I had asked for and more.

Traveler's tip on shopping

Firewheel Shopping Center, a Simon Mall Outlet center, was only minutes away in Garland. This is an awesome shopping area with everything you need from baby clothes to home decor.

A traveler from Las Vegas recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 21-Oct-09

Great place

Excellent hotel. Clean, pretty, excellent location off freeway, friendly staff. Gym was nicely appointed and never very busy. Bed was very comfortable. Recommend this hotel highly.

Traveler's tip on saving a few bucks

Great deal for us as we got a third night free.

Deb D from Kansas City recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16-Sep-09

Very nice stay!

The ONLY downfall to the hotel was the location for my trip. I didn’t plan out the location very well! My fault, not theirs! Very nice hotel and very accommodating people!

A traveler from carriere, ms recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Sep-09

comfort

and clean- friendly staff

James F from Marshall, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 4.0 5.0 2.0
Posted: 2-Sep-09

Sleepless night!

The A/C is located at the head of the bed, blowing air on your head and the blower was very noisy keeping me awake. Watch your charges. I was charged for things in error.

Traveler's tip on recreational activities

Nice hotel, Watch the restaurant prices.

Paco A from Austin, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Aug-09

Very Nice at a Great Price

Very well maintained hotel in the heart of the Richardson/Plano US75 Business corridor. Expedia had a great rate for a Friday-Sunday stay. More than half the price off compared to the Renaissance Hotel nearby. Lobby sundries a bit pricey but that should be expected at a 4 star property. great job Hyatt and Expedia!

A traveler from Lubbock, TX recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 5.0 5.0
Posted: 12-Aug-09

Nice Hotel

Clean, quite, very comfortable bed. Great free buffet breakfast with upgrade. Would stay again.

A traveler from Lafayette, La. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Aug-09

Wonderful Stay In Dallas

I thought this hotel was excellent. We were in town to go and see a musical and this hotel was located about 15 miles outside of town but there were nice restaurants, fast food, and entertainment sites all around. The staff was very friendly. The rooms were comfortable and very clean. The pool area was nice too. I would recommend this place for business or pleasure.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Jul-09

Nice Hotel

Modern and not congested. Like the hotel

Julian F from Odessa, Tx recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 23-Jun-09

Great hotel

Nice hotel. A bit far from attractions but very clean, updated, and staff is helpful. Pool is nice, restuarant in hotel is nice, and so is the bar area except that last call is a bit early.

A traveler from Austin, Texas does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 1.0 3.0 4.0 4.0
Posted: 25-May-09

Poor Service

The hotel did not recognized the "kids eat free breakfast" package. The staff is clueless as to what is being offered on-line by their own company. The breakfast is certainly over-priced. The server kept commenting on my children and what they ate. There was spilled milk with Cherrios in the elevator. There is a pool but no towels.

Sheree D from Houston, TX does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 1.0
Posted: 22-May-09

Do not stay here.

The hotel is not of Hyatt quality. This hotel has been at least 4 other names since it was built. The hotel room was so small that you have to move furniture to access one side of the bed. Mattress is like a brick and the bathroom is tiny. Go stay at a Holiday Inn or Hilton Garden Inn. Not Hyatt amenities or comfort!!

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 20-May-09

Nice and comfortable.

great, nice hotel with several perks. Great workout room, outdoor area to lounge in, and comfortable rooms with a view.

Traveler's tip on getting the most out of your stay

Get a room in the higher floors on the west side in order to overlook the interstate and skyline.

Kerstin L from Sparkill, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Mar-09

Great hotel in North Dallas

I enjoyed my stay at the Hyatt North Dallas very much. The room was spacious with a great desk. Very friendly staff, the free shuttle took me to the UTD campus as well as to shopping. Very nice bar with very good wines and excellent food.

A traveler from Frisco, Texas recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Mar-09

Excellent room comfort

Lived up to the Hyatt Regency name.

A traveler from Marlow, Ok recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 5.0
Posted: 7-Mar-09

HYATT

Hotel wait staff was friendly. Bartender was great. Rooms were very quaint bathrooms left a lot to be desired. Price was high for location, not being close to much of the Dallas nightlife. Although it was close to the Addison Restaurants. More of a Business Class hotel in my opinion.

My wife and I recently went for trip to Dallas and stayed at the Richardson Hyatt. If you are looking for a good clean hotel with friendly staff and what I found to be an excellent bar tender its a great fit. If you are looking to be close to Dallas Entertainment... This isn’t the place for you although it was close to Addison which has many restaurant hot spots. For its location it wasn’t the greatest price.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 1.0 4.0 4.0 4.0
Posted: 26-Feb-09

Less than impressive

When we arrived (at approximately 4pm, which is about as early as you can check in), we were told that there were no King rooms available at the moment. We could either wait in the lobby for a king to open up, or we could just check in with 2 double beds. There was no mention of putting us on a waiting list so that we could go do something else while we waited for a King room. There were at least 5 or 6 other couples who were waiting in the lobby for the very same reason. We wound up getting into one of the "show" rooms because after waiting in the lobby for 45 minutes, I was persistent enough to ask at the front desk how much longer it would be. If I had not been persistent, there is no telling how long we would have waited there. I understand that there is sometimes a shortage of King rooms. The staff could have at least offered us some vouchers for a free breakfast for our wait or told us we could have taken a double room that night and received a discounted rate for another night. Absolutely no effort at customer service. Also, the hotel fitness room was closed. There was no mention of this on the website and the staff once again made no effort to compensate for the hotel’s inability to provide the amenity that was advertised. I never fill out these reviews, but I wanted to give fair warning to future travelers.

Anita A from bedford, tx recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 25-Feb-09

Very nice!

Hubby and I took advantage of a great weekend rate for a little getaway. The room was lovely! Hotel was clean, quiet, and comfortable. We took advantage of the nearby DART station to ride down to the King Tut exhibit.

Traveler's tip on dining

Stay away from the Cafe Brazil across the freeway. Food and service were severely lacking.

danielle p from san antonio, tx recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Jan-09

cheap price not cheap stay

This hotel is just like the pictures pictate. i went for a girls weekend the beds amazing. And us girls love to come home to a comfortable bed after a night out. plenty of mirrors for getting ready, outlets for everything to be plugged in...spacious luxiurous... and the women at the front counter where amazing! They made us reservations and suggested an off the top late night spot for eating drinking and dining in outter downtown Dallas called cuba libra crazy delicious food, lively atmosphere... just all around our style. Downer was no early bird complimentary breakfast

Traveler's tip on nightlife

Downtown on main street. There is so much to choice from, not long distance from parking to get to any clubs, people are friendly it was great

A traveler from Oklahoma CIty, OK. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 3.0 5.0
Posted: 27-Jan-09

Great Hotel......Ammenities Galore.

The Pool & Spa outside...... but a luxurious pool & spa. Nice Fitness room. Free Billiards in Bar. Classy Hotel, outside of busy Dallas.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 6-Jan-09

2nd time just as good as the first

My husband and I have stayed at this hotel twice and we will continue to stay there whenever we are in Dallas.

A traveler from Tulsa, OK recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 17-Dec-08

A great hotel for a great price!

I was not familiar with this hotel until finding it on Expedia. It suited our needs perfectly and I would definitely stay there again and would recommend it to anyone.

Traveler's tip on saving a few bucks

This hotel was on a main highway through Dallas and very accessible to travelers.

anderson l from los angeles, ca recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 4.0 4.0
Posted: 2-Dec-08

Can’t wait to go back

well maintained, quiet and central in Dallas, this hotel is perfect for the business traveler, as well as families. Affordable and great deal!

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