“When we arrived at the hotel Friday evening, it smelled like smoke both inside and outside of our room. It was loud and people (other guests I and assuming) were shouting on premises. My family and I did not feel safe staying there. The gentleman at the front desk was very understanding and told us we could cancel our reservation. I called the hotel today and was told that they indeed did cancel our reservation and have not collected any money for our stay/reservation. I would like to request a……
“When we arrived at the hotel Friday evening, it smelled like smoke both inside and outside of our room. It was loud and people (other guests I and assuming) were shouting on premises. My family and I did not feel safe staying there. The gentleman at the front desk was very understanding and told us we could cancel our reservation. I called the hotel today and was told that they indeed did cancel our reservation and have not collected any money for our stay/reservation. I would like to request a……
Kathy