“The saloon was great with wonderful nightly entertainment especially the bluegrass entertainment on Sunday night. Also, our room was very comfortable and clean.”
“My check-in experience with the hotel was extremely frustrating. The hotel sent me an online link for quick check-in, which I completed in advance. However, when I arrived at the hotel that evening, I noticed that I had been charged the price of the room twice despite having already paid the full room amount through Expedia.
Initially, the staff was not willing to acknowledge that I had been charged twice. It took nearly 50 minutes and involvement from a manager before they confirmed that the……
“We booked the room for 5 people but the amenities was only for 2 people.
Even after asking the housekeeping people they didn’t bring anything.
Terrible experience”