“I had a wonderful stay at this hotel. The property is beautifully maintained, clean, and offers a relaxing atmosphere. The rooms were comfortable, and every area of the hotel reflected excellent upkeep and attention to detail.
What truly made the experience exceptional was the staff and management. Everyone was warm, courteous, and always willing to help with a smile. The management team clearly takes pride in delivering outstanding service, and their professionalism was evident throughout my……
“Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall.”
“Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. ”
“The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile.
Please ensure to ask room on higher floors.
From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c”
“Walls of room were dirty.
Room smelt stuffy and of mothballs.
Bathroom stank of bleach and commercial toilet pellets.
No bath mat and slippery tiles.
AC wasn't working.
Only a small part of the food menu was available and it was a 40 minute drive to the town.
We requested cutlery, not supplied.
Pepsi was warm as the kitchen fridge had been turned off.
At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we……
“The hotel staff were friendly and welcoming, and they also helped organize additional activities, which was appreciated. However, the breakfast spread was quite limited and could be improved. We also noticed that the bedsheets were not properly clean during check-in, which affected the first impression of the stay.”