“The check in process was very frustrating. I booked through Expedia and wasn’t able to access my reservations through their online booking portal. A lodge TV at gas rooms dates in the 70s should probably have staff to check in if they can’t keep up with the technology”
“The rooms are very clean. I had no problem with any of that. We went downstairs and told the manager that the bathroom sink was not draining and he said he would take care of it and he did we got back from where we had gone for the day it was working. We had our breakfast between eight and 11 is they said it would parking was good. We had a great time nice people to deal with.”
“Really enjoyed the pool and hot tub (hot tub looked brand new!). Overall, the facility is dated and could benefit from a makeover. Also, there is no air conditioning in the rooms, which is normally not a problem in New Hampshire, but our weather was warm and humid at night.”
“Beautiful room especially with our dog. Outside entrance was a plus! Comfortable bed and chairs. Excellent staff. Every detail was well thought out . We will come again!”
“The room was huge, clean and comfy, perfect for our one night work related stay. All the staff, especially Deann at the front desk, and the waistaff and planner at the wedding we were at, were exceptionally friendly and helpful. We were very impressed with their kindness and professionalism.”
“It was a late check-in after 10 o’clock at night Robin the Night Shift worker made for a pleasant arrival after an exhausting trip. The stay was short, but was very enjoyable and clean.”
“We stayed in a two bedroom condo that was fabulous. It was very clean. It had a fireplace and anything we needed was available. One thing that was upsetting is that there was a wedding Saturday night at the castle so we were unable to have dinner there and then they were closed on Sunday so both nights of our stay we could not have dinner at the castle, which we were actually looking forward to. We had a great time regardless of that, we ended up having dinner at Murdock which was sooooo good……