Ratings based on 82 Verified Reviews
3.6 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad hotel
Posted Jun 29, 2017The room is not clean at all
The friedge is not working
No elevators
The staff is friendly but not professional at all.
by Dorit
not recommended
Posted Jun 4, 2017 on HotelsThe hotel needs a serious renovation. The rooms are poor and need to be painted and replaced with furniture and bedding. The food at breakfast is below any criticism. We visited him five years ago and this time we were very disappointed.
not recommended
by A verified traveler from Qatar
Horrible
Posted Jun 2, 2017Beach so far away, food was horrible, senior suit was 20 years old. Maintenance a joke. Staff not trained and don't care. No internet in rooms.
by A verified traveler
Posted Sep 17, 2016 on Hotels
by A verified traveler
disappointing
Posted Sep 16, 2016This hotel appears like it use to be something special, but maybe a new management is letting it go. The cleanliness in common areas is poor and the service was not friendly at the front desk. Good place to stay for 1 night when traveling through the area, but not more. They did refund my last night there as I had had enough, which was nice.
by A verified traveler
the worst in the world
Posted Sep 14, 2016
Pros: nothing !
Cons: the whole staff and the management
Location: not bad location but the pools are full of dirt and sand
the worst hotel i have ever seen in my life !! the staff is very rude ! and and the hotel is dirty beside the pool is full papers
by w from christchurch
don't bother
Posted Aug 31, 2016 on HotelsReception clearly overwhelmed with queues out the door. Room minimally xleaned, no towels. Internet virtually nonexistent. Food just palatable. No redeeming features really except hardworking, underpaid staff. Cheap, all inclusive holiday but poor in all ways
by A verified traveler from usa
This is one star hotel.
Posted Aug 15, 2016 on OrbitzBad experience every thing was not as the Web site shows air conditioning was not working. The beach was far away. The front desk don't want to help me with any thing. Or even give me a bottle of water and they want me out of the room before 12 bm and on the top of all that they made a mistake and charge me twice for the room. I don't think I will advise any body to go there.
by A verified traveler from Bristol, UK
disappointed
Posted Aug 15, 2016 on Ebookers
Pros: NOTHING
Cons: the staff, the standard of cleanness
I travel a lot due to work, stayed in around 60 different hotels this year, and this was the worst by far. the facility is not too bad. unfortunately it was mainly due to the staff.
first I had to wait 50 min to check in as they said they didn't have a room ready, even though many came after me and checked in.
outside my room door there was a rubbish bag full and it smelt badly, it wasn't removed for 24 hours.
they said you will find water in the fridge, I didn't and had to go after a long trip to buy water.
breakfast, I didn't have breakfast once in this hotel. the first day I couldn't find a knife and fork, and asked the staff!! who said find one on a table somewhere..... I looked and all the table were dirty and had used plates and forks. so I asked one of staff again after 10 min who said (well, so...what do you want me to do)
by A verified traveler
Don't do it!
Posted Aug 9, 2016
Cons: Limit smoking to the smoking areas! Overhaul of facilities.
The staff appear to be trying - but are overwhelmed. The place is very overcrowded and needs work. Cribs and cots in the halls. The lobby area is just packed with people each day, pool is on top of lobby so it is loud. Wifi does not reach rooms, my room had a loud AC, weak refrigerator, shower that only worked on one setting and a door to the deck that was broken. Lots of issues for one night.