Comfort Suites Outlet Center

Photo gallery for Comfort Suites Outlet Center

Primary image
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Overview of Comfort Suites Outlet Center

Comfort Suites Outlet Center

2.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
890 Brevard Road, Asheville, NC, 28806

Explore the area

  • Popular LocationAsheville Outlets5 min walk
  • Popular LocationBent Creek Experimental Forest4 min drive
  • Popular LocationNorth Carolina Arboretum4 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)11 min drive

Choose dates to view prices

About this area

Asheville

In the entertainment district, Comfort Suites Outlet Center is in West Asheville, a neighborhood in Asheville with good shopping. Pack Square and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Ready for a night out? Consider The Orange Peel. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and sledding.

What's nearby

  • Asheville Outlets - 5 min walk
  • Bent Creek Experimental Forest - 4 min drive
  • North Carolina Arboretum - 4 min drive
  • Center for Spiritual Living - 8 min drive
  • Antler Hill Village - 18 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • Stone Ridge Tavern - 4 min walk
  • Apollo Flame Bistro - 5 min walk
  • Moose Cafe - 3 min drive
  • El Chapala Mexican Restaurant - 6 min drive
  • Biscuit Head - 6 min drive

About this property

Comfort Suites Outlet Center

Art Deco Asheville hotel in West Asheville, near Asheville Outlets
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM–9:30 AM
  • 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2500 square feet of space)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Renovated entire property - July 2020
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 110 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 453 out of 1002 reviews
5 - Excellent 45%
Rating 4 - Good. 393 out of 1002 reviews
4 - Good 39%
Rating 3 - Okay. 106 out of 1002 reviews
3 - Okay 11%
Rating 2 - Poor. 39 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 1002 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with family and small children
Liked: Staff & service
We booked for 3 nights and for the price, I expected something better. The hotel is old, and there was an very unpleasant smell in the room and was very humid inside. A/C was very noisy. The hotel is really big an there is only one elevator. Dining area is very small, it was always crowded there. Many good reviews made me to choose it, but yes…, it depends who’s writing the review. For someone this hotel may be perfect, but not for me! The humidity in the room and the bad smell are not acceptable.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly. The hotel smelled so clean and the beds were comfortable. We will definitely be back for our annual Asheville trip!
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Staff is friendly, location is beautiful. Pool area is small, gets a bit loud.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022