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Stayed at Guest House in Sept. 2017. Extremely friendly staff, exceptionally clean rooms, coffee/tea/water and cookies available in lobby 24/7. Excellent location. When I go back to Boston I will be a repeat customer.
The Lenox is the ONLY hotel I stay at when in Boston. It has the location I want, the rooms are luxurious, the staff is super friendly, accommodating and professional. The restaurants and bar are all excellent. They have a house car you can request to take you to your destinations. The only area ...
The hotel is close to major attractions. The room was comfortable and clean but small with difficulty maneuvering around with the dresser or closet door open. The staff was very responsive and removed a movie fee that I had mistakenly purchased without any argument.
The staff was attentive, the room was a great quality for the price, and the overall experience was just what I was hoping for. The location of the hotel is perfect- a short walking distance to a number of restaurants, the Commons, and shopping on Newbury. Highly recommend!
Hotel was fine. I have stayed here before and in general love the area and the hotel is nice value for price. The parking is always a surprise. $48 a day. We did not anticipate that expense. Might change our options next time. The front desk staff could be more helpful/welcoming. The restaurant attached ...
Great location and a wonderful staff. Our housekeeper surprised us with small favors like leaving a bookmark and a computer screen wipe on our laptop. Quality of room furnishings are well above average. Some low points included a TV with bad reception (that was repaired the next day) and bad light ...
Great place, slightly off the beaten path of Copley Square, but very close to subway, restaurants, etc. Staying here is similar to living in your own apartment and very enjoyable, would definitely recommend!
This hotel is close to everything. We walked to the game at Fenway. We walked to the Freedom Trail. Rooms are very nice. The bed was softer than I like, but that is a very minor issue. The staff was very helpful with directions and things to do.
Loved the location...close to shops, restaurants, and the "T". Hotel staff was friendly, informative, and attentive to our every need. Beds were comfortable, room was spacious (we easily upgraded to a junior suite once on site and they even let us in to the room upon arrival at 10:30AM). We asked ...
We loved the location and loved the old brownstone where our room was located. It was very different than staying in a regular hotel, and felt more integrated in the fabric of this wonderful city. The building was old, so no elevators, which was fine for us on the third floor. It was like having ...
I was very happy to find this affordable alternative among all the much higher priced properties in the area. It is in a safe neighborhood and a convenient location. The room and bathroom were quite small, and amenities minimal (fridge in room, but coffee & microwave are in a "lounge "on a separate ...
We loved the history of the College Club which was evident in the beautiful old rooms. The location was perfect - one block west of the Public Garden - and within walking distance to the Freedom Trail sites.
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