“Not sure why, the phone in my room kept blinking. Called the front desk, but not getting the issue resolved. I use a booklet to cover the blinking light. Other than that, the room is in perfect condtion.”
“A pretty awful experience. The hotel used to be a Mercure and I stayed there in 2019 with no problems. Now the hotel is tired, battered and looks unhygienic - rotten window frames, filthy windows, plastic sheets on the stairs, stained carpets, dismal bathrooms and all for a four star price. The location is good but that’s the hotel’s only advantage. Desperately in need of new investment, this property reminded me of the worst of the Britannia group or a mid range hotel in India 30 years ago but……