“Pls don’t pick this hotel if u expect u can have hotel normal service. They are digital hotel with no reception, no housekeeping from 1pm to other day morning.
U they don’t expect u need a glass, or a fork and they won’t provide them in the room.
To their suggestion, as a digital hotel, I think u should let your customer get those they need in a digital way, say self service counter for necessary.
I didn’t get the digital key email before my check in. Lucky that I arrived a bit early before……
“The location is great, the room was very comfortable and quiet and access was easy (provided that you have your phone with you and charged, so that you can unlock the door).”
“The overall concept of having a hotel in a former prison was specatular. The suite room was very spacious and quiet. The breakfast was very good with many options including gluten-free bread.”