Flights to Grand Rapids, Minnesota $198.00

This was an emergency change of plans for me, and when I. called what I thought was the United number that morning, apparently I got a scammer., who said it would cost over $600 to change. I was willing to pay it, as my son had died unexpectedly and I needed to get home. When I got to the airport, there was no ticket waiting for me, and the man at the desk said he’d never heard of the third party who had ostensibly changed my ticket. I held back hysteria as I explained that I had to get home, and asked what I could do. He said he’d talk to his supervisor, and my siste told me to sit down while she dealt with it. They changed my ticket for free, and even waived the cost for checking my bag. (I was flying Economy.). All in all, it was as pleasant an experience as it could be under the circumstances. I would not hesitate to fly United again. (and no charge has come through yet, but we are keeping a close watch on everything right now.)