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Secrets Aura Cozumel - Adults Only - All Inclusive

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkeling
On the beach, beach massages, scuba diving, snorkeling
On the beach, beach massages, scuba diving, snorkeling
3 outdoor pools
3 outdoor pools

Overview of Secrets Aura Cozumel - Adults Only - All Inclusive

VIP Access

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600

Explore the area

  • Popular LocationArrecifes de Cozumel National Park2 min walk
  • Popular LocationParadise Beach5 min walk
  • Popular LocationMr. Sancho's Beach Club13 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Cozumel

Located in Cozumel, Secrets Aura Cozumel - Adults Only - All Inclusive is near theme parks and on the beach. Villa Blanca Reef and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arrecifes de Cozumel National Park and Isla Cozumel Biosphere Reserve. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also worth visiting. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
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Map

What's nearby

  • Arrecifes de Cozumel National Park - 2 min walk
  • Paradise Beach - 5 min walk
  • Playa Mia Grand Beach and Water Park - 12 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • Nachi Cocom Beach Club & Water Sport Center - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 18 min drive

Restaurants

  • Sunscape Sabor Cozumel - 4 min walk
  • Carlos and Charlie's - 6 min walk
  • Playa San Francisco - 7 min walk
  • Playa Mia - 13 min walk
  • The mayan cacao - 14 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5-star luxury resort by the ocean
A swim-up bar, a beach bar, and a poolside bar are just a few of the amenities provided at Secrets Aura Cozumel - Adults Only - All Inclusive. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage, aromatherapy, or reflexology at Secrets Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and ocean views. Enjoy the health club, as well as activities like scuba diving, snorkeling, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • 3 outdoor pools with a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All 266 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • HDTVs with premium channels
  • Separate sitting areas, ceiling fans, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
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Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of Feb 7, 2023, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Feb 28, 2023 start from $563.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Aura Cozumel - Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Secrets Aura Cozumel - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Aura Cozumel - Adults Only - All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Secrets Aura Cozumel - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, bicycling, and more.

Where is Secrets Aura Cozumel - Adults Only - All Inclusive located?

Nestled on the beach, this Cozumel resort is within a 10-minute walk of Arrecifes de Cozumel National Park and Paradise Beach. Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are also within 15 minutes.

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1043 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 279 out of 1043 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 203 out of 1043 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 132 out of 1043 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 72 out of 1043 reviews" "
" "2 - Terrible 7%

7.9/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good food, could update some of the rooms, but overall it was a great stay.
Stayed 4 nights in Jan 2023

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a room that was absolutely disgusting, dirty, dead insects on the floor, a trail of ants in the bathroom, ALL fixtures were corroded, rusted and broken. The walls were dirty, chipped paint, with old smelly bed spread and furniture. We complained to the front desk, they told us that there was only one room left with a swim up and we were charged an additional $200 per night. We felt we had no choice since the first room was so dilapidated. We paid the additional cost. The pool areas, beach and restaurants are under staffed. Expedia must investigate Secrets Aura business practices.
Stayed 4 nights in Jan 2023

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff work so hard to give great service but they are very short staffed where the buffet is. It takes awhile to be seated and they are always out of food. They run out of towels at the pool, switch out your towel at the end of the day so you have one the next morning. The shower isn’t hot, however if you turn the bathtub hot water on the shower will be hot. The area where the toilet is smells like sewage. Avoid the buffet and go to the specialty restaurants, later the better to avoid long waits. They don’t heat the pool so the ocean is warmer than the pools! The entertainment isn’t great and they don’t have shows. Avoid the timeshare speech they ask you to go to the next morning, people who went were there from 2-4hrs before they finally walked out. You are better off staying at the RIU in PLAYA.
Stayed 8 nights in Jan 2023

10/10 Excellent

Alicia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely all-inclusive resort with multiple pools and lots of beachfront access, including a pier for dive boat pickup. No reservations for restaurants, so be prepared to wait if you have a group (we had 8). The food was average, but that’s expected imo for an all-inclusive (and the view while dining at Market and Oceana makes up for it). Pools pwere clean and the bartenders all friendly. Our room also had small ants that came and went in and around the sink, which again doesn’t seem too unexpected given the indoor/outdoor feel of the resort and the fact that they have 24/7 room service. Would stay here again.
Stayed 4 nights in Jan 2023

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful blue water, the facility staff were excellent, facility has some wear and tear, but they keep it clean. Bed was comfortable, we had a swim up room, which was amazing to access the pool activities and bar. They had a fantastic entertainment guy that tried to get people involved in activities. If that’s not your thing, there is plenty of beach front. The sky lounge was great for sunsets. Downfall: food was not amazing. It was just ok. There were plenty of options to eat, and they did their best to work around our allergies. We did get a taxi to town to get tacos a few times. Wi-Fi was spotty and slow. Also, there is free snorkel gear and free kayaks to use and it’s attached to the sunscapes next door, which also has the spa and gym.
Stayed 4 nights in Jan 2023

2/10 Terrible

Dillon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed with Secrets before and this one was terrible and didn’t stand up for the Secrets name. Our first room was dirt. The sheets were dirty, there was stuff all over the walls and headboard, and stuff all over the floors. Some of the furniture was broken, bathroom sink faceted was broken, and the shower was missing tiles. They offered us to move to a different room and it had a lot of the same issues. The room we ended up moving to was in a different building and was a little better, it was cleaner, things weren’t as broken, but still very dirty and run down. It was very noisy. You could hear people in the hallway 24/7. The resort as a whole just seemed understaffed and we had subpar service. The food was mediocre. Several beach chairs were broken. The pool was cold, dirty, with broken concrete and tiles all around. Good luck getting a beach towel too, all three containers on the resort were always empty. Next to no day time or night time entertainment. Avoid this resort.
Stayed 7 nights in Jan 2023

8/10 Good

Karri l

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, wonderful- some days hot water not available in the shower. Food was good, staff were very friendly and worked very hard to give good service
Stayed 5 nights in Jan 2023

2/10 Terrible

Roger Lee

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The facilities are out dated and in need of major repair. Maid service was almost non existence went 3 days with out sweeping the floor had to call for towels one night after our full dat excursion. Food was bland and terrible. Will never go back to Secrets. On the plus side only had one staff that was unpleasant

4/10 Poor

Barbara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the people but the lounge chairs st the beach are worn out, the rooms are tired looking, there were no towels to be had at the poolside, they charged me for double occupancy even when I cancelled one person prior to the trip. There were cracks snd leaks in the ceiling and cochroaches.

10/10 Excellent

MICHAEL