秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式住宿费用是多少？

截至 2025 年 8 月 2 日，我们找到的秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式 2 位成人 1 晚最低价是 $276.58（不含税费），入住日期是 2025 年 9 月 1 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：浮潜、划皮艇、骑自行车等等。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的地址在哪里？

这家科兹美岛住宿依傍着海滩，距离阿莱西非科苏梅尔国家公园和天堂海滩步行不到 5 分钟。而且，桑丘先生海滩俱乐部和米亚大海滩和水上公园距离酒店不到 2 公里。

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式点评、优惠和照片 2025

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的停车费是多少？

该住宿免费提供自助停车和代客停车。

Q: 何时可在秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

6/10 一般

Krystal

与配偶出行

2025 年 8 月 1 日

不满意：住宿条件和设施，清洁度

The bed was very comfortable, the room was clean. Maid service was good. The food service was very poor. Restaurants were closed during days they were listed online as open. Service in the Restaurants was very slow. The food was OK. Definitely not fine dining as listed. It was terrible but certainly not on par with "fine dining" as advertised. The mixed drink quality definitely depedned on which bar tender was working. The drink mixes they used were syrupy sweet and not very good. They push buying into their "vacation club" which is very annoying. The room quality was good, beach was great, it definitely had a lot of potential. But we will likely not stay here again.

2025 年 7 月入住 5 晚

10/10 超赞

Doug

2025 年 7 月 31 日

满意：清洁度、员工和服务、住宿条件和设施

The staff was amazing! Very attentive to every need. The room and the view did not dissapoint.the food was delicious and the varieties were spectacular

2025 年 7 月入住 8 晚

10/10 超赞

NORMA ALEJANDRA

与家人出行

2025 年 7 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

El servicio es excelente, los restaurantes deliciosos, vale completamente el precio. Buenisimo todo

2025 年 7 月入住 4 晚

4/10 很差

Mark

与配偶出行

2025 年 7 月 30 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

I would avoid the property; since Hyatt corporation purchased the Secerts properties the food quality and service service has gone substantially down hill, especially at this location. The building maintenance and cleanliness has maintained the old Secerts high standard. Expect upsale pressure the minute you step into the resort. Note if do plan in going to the resort, purchase the 'Perfered' guest package 'Before' arrival; after arrival its far too expensive. 2nd rent a car so you can affordable get into town. Poor service example, we went to a restaurant at 7pm when it opened, were told 45 minute wait, unless we purchased a 80 dollar bottles of 7 dollar wine, and finally were seated at 9pm, next to a bunch of loud drunk belligerent guests that should have been removed from the restaurant. Lastly, the coupon thing secrets does has gotten really useless.

2025 年 7 月入住 4 晚

10/10 超赞

James

2025 年 7 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great property and location. Would recommend and stay here again!!!!!!

2025 年 7 月入住 7 晚

6/10 一般

Susana

与配偶出行

2025 年 7 月 29 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

The property and location is nice. The beach access is great. The only complaint is they are too pushy to do the vacation club 90 minute “talk” they say to do it no strings and no worries if you say no but at the end of that presentation they treat you like trash because you said no to their 70k vacation package. Restaurants are always busy about an hour wait. The food is not great at the resort so if you’re looking for a great resort with good food options this is not it! Pool bars close early! There was no nightlife at this resort I will definitely go back to Cozumel but will try a different resort

2025 年 7 月入住 5 晚

4/10 很差

Tya T

与配偶出行

2025 年 7 月 28 日

不满意：员工和服务、服务设施、住宿条件和设施

It was a ok experience the dining options were limited every day! Room service didn’t show or waited hours for it!!!! We were lied to about our free upgrade when it was time check out we had a bill that was unbelievable also there are NOT a lot of activities to do on the property I will most likely never return after my first time at a secret’s property!!!!

2025 年 7 月入住 4 晚

10/10 超赞

shaelie brooke

2025 年 7 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Everything was nice!

2025 年 7 月入住 4 晚

10/10 超赞

Hasmig

2025 年 7 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Loved everything about it. Definitely recommend to friends

2025 年 7 月入住 5 晚

10/10 超赞

Richard

与家人出行

2025 年 7 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Really impressed with resort. Pictures don’t show enough.

2025 年 7 月入住 3 晚

6/10 一般

Yelena

与家人出行

2025 年 7 月 25 日

满意：清洁度

The beach with crystal clear water and snorkeling was perfect. The room 921 had direct view to the beach. We were staying in preferred guests room and beach area. Room was clean, however the shower handle was coming of easily when turned on and off. The room was cleaned daily, but bar was not updated every day??? Even if we called and asked to bring more water and soda and leaving couple dollars for them, nobody would respond. The food in restaurants was okay, though, i would want their (market place) to have more choices of fresh vegetables and fruits. I would say the choices of food were poor there. You need to show up to buffet right after opening because later the day the food gets stale. There are couple more restaurants for example seafood Oceania (food was okay there) another Windows (also okay), and French Bordo restaurant. This one we went our last night and next day i had food poisoning, And we didn't have a good experience with the serving personnel there. So, it seems that we liked something and we didn't. We really loved our servers from Market Place Caffe: Rosana, Kenia, Ricardo, Alberto, Gaspar and Elizabeth. Specifically Rosana and boys made my husbands birthday special by having little cupcake with candle and birthday song. And last day when i had food poisoning Rosana was making sure that i will have couple of Ginger ale cans and crackers for my road to the airport. We did appreciate this Also there was one helpful lady at the beach with walky talkie

2025 年 7 月入住 7 晚

6/10 一般

Erick

与配偶出行

2025 年 7 月 22 日

满意：员工和服务

不满意：住宿条件和设施

Urge mantenimiento, muy descuidada la propiedad.

2025 年 7 月入住 3 晚

2/10 糟糕

Salvatore

与配偶出行

2025 年 7 月 20 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

hotel de media estrella viejo y la habitación apestaba a humedad, reserve por 6 noches y me fui a la prima sin rembolsar me ni un pesos no vayan!!!

2025 年 7 月入住 6 晚

2/10 糟糕

francisco

2025 年 7 月 20 日

不满意：员工和服务、服务设施、住宿条件和设施

Disappointing Stay – Will Not Return Our stay at Secrets Aura Cozumel was extremely disappointing. Staff were consistently rude, especially when ordering food or drinks. At breakfast, I told our server Ronnie I’m allergic to lactose and asked for fruit without yogurt. He brought a plate with yogurt anyway and instead of getting a new one, he just swapped it with someone else’s plate at the table—completely careless and unhygienic. Service throughout the resort was poor, with staff often having bad attitudes and seeming annoyed by simple requests. On our second night, the resort lost power at 6 PM. We had no water or air conditioning until 2 AM. When I asked front desk supervisor Pablo for an update, he told me I had to “deal with it” and didn’t owe me any explanation—completely unprofessional. The resort clearly lacks proper training in customer service and hospitality. After this experience, I will never stay at Secrets Aura again, and I’ve lost confidence in the Hyatt brand overall—which is disappointing considering we’ve stayed at over 15 Hyatt properties in the last five years. Avoid this resort.

2025 年 7 月入住 6 晚

6/10 一般

Brandi

与家人出行

2025 年 7 月 19 日

满意：员工和服务

Property is very ran down. Pictures online were deceiving. Positives of the trip is the beach is nice and the bed was comfortable.

2025 年 7 月入住 5 晚

6/10 一般

Sareyna Camille

与配偶出行

2025 年 7 月 15 日

满意：清洁度

不满意：住宿条件和设施，服务设施

The property is older. Our toilet did not flush well at all. There were no pool activities. There was no signature drinks. The food was so so. Some meals were good and others weren’t good at all.

2025 年 7 月入住 4 晚

10/10 超赞

Amber

与配偶出行

2025 年 7 月 15 日

满意：清洁度、服务设施、住宿条件和设施

Very accommodating

2025 年 7 月入住 4 晚

2/10 糟糕

Amanda，Pittsburgh

2025 年 7 月 15 日

不满意：住宿条件和设施，服务设施

Do not stay here!!!! I read bad reviews and thought people were exaggerating. They were not. My room was falling apart. They moved me after my safe, my room smelled like mold and was wet, fridge leaked, no inside lock because it was broken. It took 8 hours for them to move me after showing me a new room because they said maintenance had to check everything. Well, when i showered, it leaked all over the bathroom and the hallway by the door. I fell and then was asked if I had the shower on too high. Hours went by and they never sent maintenance or house keeping. I really hurt myself and no one checked on me. No one helped. I'd like to know how mainteance did any checking. The food is bland. Then only saving graces was a concierge named Moises that helped with the room move and when I had an eye infection. Another concierge, Ricardo was terrible and the one that did nothing for me when I fell other than sending a medic. He didn't offer to help with room service. I asked to have a manager call mutliple times and no one called. I have stayed in crappy places in my life out of necessity, but nothing has ever been this bad. I have stayed in a tent in the jungle in Costa Rica and it was far better than this place. I was not discounted for all my trouble. Nothing was done. Nothing was offered for my injury. AVOID THIS PLACE AT ALL COSTS. I will be filing a formal complaint with Hyatt and asking for them to refund my unlimited vacation club membership.

2025 年 7 月入住 3 晚

6/10 一般

Juan，Richmond

与家人出行

2025 年 7 月 14 日

After the club preferred upgrades we see more benefits and options. Safe and great security. Beautiful sunsets at this adults-only hotel. Very close to the beach with a handful of restaurants to choose from although the food is not that great. Noisy and faulty A/C splitter unit. Unfortunately, we also experienced a nasty BLACKOUT, NO WATER, and NO DINER on Sunday 07/13/2025. No apologies were offered.

2025 年 7 月入住 7 晚

10/10 超赞

Yesenia

团体旅客

2025 年 7 月 14 日

满意：清洁度、服务设施、住宿条件和设施

2025 年 7 月入住 3 晚

6/10 一般

Bobby

与配偶出行

2025 年 7 月 14 日

不满意：清洁度、服务设施、住宿条件和设施

We stayed at the hotel for my husband's 50th birthday before moving on to Hotel B during the day.Unfortunately, the food was not very good, and the service was terrible. We struggled to get a drink despite tipping generously, while most guests did not. The staff simply did not care.

2025 年 5 月入住 4 晚

6/10 一般

Ovidio

与家人出行

2025 年 7 月 13 日

满意：清洁度、服务设施、住宿条件和设施

THE SERVICE WAS VERY GOOD. FOOD WAS VERY GOOD. PEOPLE ARE KIND AND RESPECTFUL. ANOTHER TEAM ARE IN TOP OF YOU TO SALE YOU THE MEMBERSHIP. THAT IS TERRIBLE!!!!! THEY OVERCHARGE THE CREDIT CARD FOR SERVICES. BE CAREFUL!!!

2025 年 7 月入住 9 晚

10/10 超赞

Tracy

与配偶出行

2025 年 7 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Enjoyed our stay

2025 年 7 月入住 1 晚

6/10 一般

Lori，Frisco

与配偶出行

2025 年 7 月 8 日

满意：清洁度、服务设施、住宿条件和设施

Very lacking in entertainment and notification of entertainment

2025 年 7 月入住 5 晚

4/10 很差

Artur

2025 年 7 月 7 日

不满意：住宿条件和设施，员工和服务

Will not stay there again.

2025 年 7 月入住 4 晚

通过会员价解锁折扣立减

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式

Secrets Aura Cozumel - Adults Only - All Inclusive

选择日期以查看价格

秘密奥拉科苏梅尔 - 仅供成人入住 - 全包式的照片库

热门服务设施

客房选择

显示Preferred Club Junior Suite Pool View King的所有照片

Preferred Club Junior Suite Pool View King

特色亮点

显示Junior Suite Pool View Swim Out King的所有照片

Junior Suite Pool View Swim Out King

特色亮点

显示小型套房, 1 张特大床的所有照片

小型套房, 1 张特大床

特色亮点

显示Preferred Club Superior Junior Suite Ocean View King的所有照片

Preferred Club Superior Junior Suite Ocean View King

特色亮点

显示Preferred Club Junior Suite Ocean View Swim Out King的所有照片

Preferred Club Junior Suite Ocean View Swim Out King

特色亮点

显示Preferred Club Junior Suite Pool View Double的所有照片

Preferred Club Junior Suite Pool View Double

特色亮点

显示Junior Suite Ocean View Swim Out King的所有照片

Junior Suite Ocean View Swim Out King

特色亮点

显示Junior Suite Ocean View King的所有照片

Junior Suite Ocean View King

特色亮点

显示Preferred Club Junior Suite Ocean Front Plunge Pool King的所有照片

Preferred Club Junior Suite Ocean Front Plunge Pool King

特色亮点

显示Preferred Club Junior Suite Ocean Front King的所有照片

Preferred Club Junior Suite Ocean Front King

特色亮点

显示小型套房, 1 张特大床, 露台, 海洋景观的所有照片

小型套房, 1 张特大床, 露台, 海洋景观

特色亮点

显示Junior Suite Pool View King Bed的所有照片

Junior Suite Pool View King Bed

特色亮点

显示Preferred Club Junior Suite Ocean View King的所有照片

Preferred Club Junior Suite Ocean View King

特色亮点

显示Junior Suite Ocean View Double的所有照片

Junior Suite Ocean View Double

特色亮点

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