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Secrets Aura Cozumel - Adults Only - All Inclusive

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On the beach, beach massages, scuba diving, snorkeling
On the beach, beach massages, scuba diving, snorkeling
3 outdoor pools
3 outdoor pools

Overview of Secrets Aura Cozumel - Adults Only - All Inclusive

VIP Access

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600

Explore the area

  • Popular LocationArrecifes de Cozumel National Park2 min walk
  • Popular LocationParadise Beach5 min walk
  • Popular LocationMr. Sancho's Beach Club13 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)18 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Secrets Aura Cozumel - Adults Only - All Inclusive is near theme parks and on the beach. Chankanaab Beach Adventure Park and Paseo El Cedral Reef are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arrecifes de Cozumel National Park and Isla Cozumel Biosphere Reserve. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also worth visiting. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
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Map

What's nearby

  • Arrecifes de Cozumel National Park - 2 min walk
  • Paradise Beach - 5 min walk
  • Playa Mia Grand Beach and Water Park - 12 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • El Cedral - 25 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 18 min drive

Restaurants

  • Windows — 1 min walk
  • Barefoot Grill — 1 min walk
  • Sunscape Sabor Cozumel — 4 min walk
  • Carlos and Charlie's — 6 min walk
  • Playa San Francisco — 7 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only oceanfront luxury
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 266 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as Select Comfort beds and Egyptian cotton sheets. Free WiFi and iPod docks are standard, as are flat-screen TVs with cable channels.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

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Cozumel
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All-inclusive plan available
All-inclusive plan available
4 star
4 star
Air conditioned
Air conditioned
Business friendly
Business friendly
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
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Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 366 out of 982 reviews
5 - Excellent 37%
Rating 4 - Good. 291 out of 982 reviews
4 - Good 30%
Rating 3 - Okay. 165 out of 982 reviews
3 - Okay 17%
Rating 2 - Poor. 115 out of 982 reviews
2 - Poor 12%
Rating 1 - Terrible. 45 out of 982 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
View was good. Staff was for the most part good. Couple of situations with some employees. Asked the same person for beach towels almost daily and always took an hour to get more restocked. Took out paddle boards one day came back on and the employee told us we crossed the rope to go farther out. We didn’t even come close to it. It was another couple. He was extremely rude. Overall was not impressed
Stayed 7 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful. The staff is very friendly and accommodating. We really enjoyed our stay.
Stayed 7 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I think this resort was under construction so I looked past many issues. One glaring one was the sewer smell in our room after we opened the patio doors. There was an incense set up in our room for this problem I believe. The staff were pleasant but not helpful if that makes sense. They were nice but it was impossible sometimes to get a waiter after ordering (once you got your food they were gone) or to get drinks by the pool. We’ve stayed in Cozumel many times and this was our least favorite resort. We liked Palace and Fiesta much more. The staff at those locations were exceptional. Side note: Do NOT attend the Unlimited Vacation presentation for a free massage or whatever they promise you. You will definitely be there more than 90 minutes and they are a scam. They were very dishonest in their promises. Just a warning. Back to Secrets: Beautiful beach, lots of lounge chairs, VB activities were fun but overall not an experience I would purchase again. Thanks!
Stayed 6 nights in Jul 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms looked old and tv were old
Stayed 7 nights in Aug 2021

3/5 Okay

Traveled with group
Liked: Staff & service
The entrance of this resort does not look like a Secrets Resort. Looks cheap. The lobby is disappointing... They said to us that they will renovate the facilities... The food is good, but not great. The staff makes an effort to assist and make you feel good; if you have been to other Secrets, this resort would disappoint you a great deal.
Stayed 7 nights in Aug 2021