Ratings based on 1,567 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from miami
Awesome!!!
Posted Jun 5, 2017The location was perfect..the restaurant "anchor and den" has an awesome breakfast..a bit pricey but a must try. We had a wonderful time and will go back. I enjoyeg this island of all the islands i've visited before.
Recommended
for Everyoneby A verified traveler from St Louis
Ocean view the way to go-appreciated the bikes
Posted Jun 3, 2017Great location and hotel - do not need to rent a car - check out Sunday brunch
Recommended
for Everyoneby A verified traveler from Harrow, UK
Nice beachfront hotel
Posted May 31, 2017
Pros: Position, staff
Cons: ___________________
Location: Close to capital and tourist sites
A well run and appointed hotel. Extremely friendly staff, On a small Island, everything is easily accesable.
by A verified traveler from S
Mold infested hotel
Posted May 31, 2017My experience was horrible would never return manager is a joke did nothing to help
Upon arrival back home went to the emergency room extremely sick due to conditions of their rooms all they care about is taking your money!!!
Recommended
for Everyoneby A verified traveler
Good location - Awesome food!
Posted May 12, 2017
Pros: Everything
Cons: That room requests be taken care of BEFORE you arrive. We did get our ocean view room and they did accommodate our room choice the next day.
Location: Everything is close to this hotel. We did the STINGRAY City trip... well worth the money and they pick you up!
Our room was not the 2 dbl beds we asked for, but a king. They moved us the next day to the room we requested. All the staff members were very nice and it was an inviting hotel. The food here is excellent! We visited the spa and loved it. We had a massage and a facial, both were really nice. The chef's here are a real plus, great food. They had different types of activities and events the whole week and it was a perfect mix of things to enjoy at the hotel. The beach.... what can I say... wonderful, wonderful!! The staff takes you to the chair of your choice, plants an umbrella, covers the chair with towels and then... you get service on the beach, who could ask for more. We enjoyed drinks and free cold water, all delivered to your chairs with a smile!
Recommended
for Everyoneby A verified traveler
Food heaven
Posted May 10, 2017The food was absolutely incredible here. The staff was very good as well. The rooms were a bit small and the beach was cramped for the price per night.
Recommended
for Familiesby A verified traveler from New Jersey
Great Family Vacation
Posted May 1, 2017
Pros: Staff, Beach, Restaurants
Based on reviews we picked this hotel but the reality far exceeded our expectations. Great hotel for families. The staff is extremely friendly and responsive. Beautiful location with great restaurants. Beach was fantastic.
Recommended
for Everyoneby A verified traveler from D.F. Miami Beach
Amazing!
Posted Apr 30, 2017The Marriott Grand Cayman makes everyone feel like they are family and that you are the only guest in the hotel.
Recommended
for Everyoneby A verified traveler from Iowa
Everything I needed right there
Posted Apr 29, 2017
Pros: Everything
Cons: Check in was a little too long of a wait
Location: Been here a few times. Went to the botanical gardens and Cimboco restaurant
I spent my birthday week on the beach just like I wanted. It was wonderful. The bed was so comfortable and the food was divine
by A verified traveler from Maplewood, NJ
World's smallest beach, tough to see the water
Posted Apr 13, 2017
Pros: the lobby decor was nice
Cons: Value: You can't charge your rates if you can't guarantee beach front access
Location: We left the hotel as much as possible for food (due to the outrageous cost of food and drinks) and excursions. Rent a car!
We wanted a beach front hotel and weren't able to see the beach without effort
1) Over priced. Including the resort fee we paid double what we think the room was worth for a partial-ocean view. Room had a King and small pull-out sofa. Don't bother spending extra for the partial view as our balcony faced the side of the Comfort Inn hotel next door. If we looked way off to the right we could see the ocean. Not worth the $. The rooms facing the courtyard were much better off. The rooms were just okay. Very humid despite adjusting temperature. Nothing ever dried.
2) Beach is tiny and rocky. The size of the beach is minuscule because the outdoor restaurants take up the majority of the beach area. With the remaining beach space, the hotel packs hundreds of lounge chairs into 4 or 5 rows. The chairs are made of hard plastic. There are not "trampolines" in the ocean but rather round platforms with a plastic mesh bottom that people lay on all day. There's no way to bounce on them. Finally, the beach has rocks throughout. I think is due to the creation of the man-made reef. My kids would trip on rocks in the sand between the lounge chairs. In the water the platforms were all anchored to massive concrete structures that are not marked and every day someone got hurt kicking them.
3) Could not get a front row lounge chair: We woke up at 6am every day of our 6 night stay and never secured a lounge chair in the front row. Unless you're in the front row, you cannot see the ocean.