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"Ideal place to stay on the night before our long plane trip We just wanted to relax, we had neighbours shouting very loudly so my daughter knocked to see if they needed any help! They then were very quiet. We went to the sports bar to get some food. I asked for the pulled pork but without mustard and pickle to be told no they can’t do that! So clearly the food is not freshly made as if it was they could easily do that. I asked another question in the adjoining restaurant which was another refusal. So went in to the airport to get something. The bed was comfy and the room clean."

"Horrendous stay. Hotel was full of exchange students who spent the whole time screaming and running up and down the corridor. Banging doors and running from room to room. This continued until after 1am. Then started again at 5am. Reported to the hotel staff but made no difference. "

"We loved the hotel and the staff were so helpful and friendly, especially with our little boy. Great room size and lovely breakfast. The only thing was that we did not realise we will have to pay for the pool and with expensive parking and payment for the gym/spa entry, it can add up to quite a bit if you have not checked in advance. Apart from that, we had a very lovely stay and would love to return. "

"Beautiful hotel with friendly staff. So convenient for terminal 5 departures and arrivals, just a short walk away. Just a shame we weren’t staying longer."

"Very small any stuffy "

"Good staff serving dinner. My favourite hotel beds. Everything as good as always. "

"Everything was great about this place except for the bed. I was away 15 nights (this in the middle) and this was the only time I woke with my body aching in the middle of the night and forward. Otherwise beautiful, easy to get to/from the airport breakfast was great. "

"Very convenient location "

"Yes"