“I know they are remodeling, but I reserved our room months ago and called Thursday before we arrived on Friday. They said we had our room facing the parking lot. However. Upon arrival they said they upgraded our room because someone had already booked that room.
Our room was dusty, no frig, no TV remote, paint splatters all over stuff, glue in the bathtub from the new tub surround, sliding door handle broke, windows dirty, no coffee pot or cups, and no garbage can.
The young man that checked……
“The room was comfortable the bed was nice. The common areas could be cleaner. The hallway carpet had paint stains on it. There were ants on the garbage can in the dining area. When we were there both elevators were not working. The front desk agent did not even bother to apologize for it and put us on the third floor even though she can clearly see we had two large suitcases with us. It was not fixed while we were there so we had to lug them up and down the stairs. In the morning when we……
“The bed is luxurious & so so comfy! Nice pillows! Staff are super friendly & helpful.
The indoor pool was clean & not too cold. The exercise room had a treadmill, glider & free weights. They had a different hot breakfast each day, bagels or muffins were different each day. Cereal, fresh fruit, yogurt, oatmeal. Variety of coffees , hot chocolate & teas. Plenty of lighted parking.”