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"Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!"

"The front desk staff was very friendly and helpful in locating the best room for our preferences. In addition to the bedroom furniture, it seems that the hotel common areas and grounds have been recently remodeled. However the bathrooms, windows, and doors are in desperate need of an upgrade. The hotel is very close to the airport so it can be convenient but when the planes went overhead it was very loud, and the walls are so thin we could hear the people in the next room conversing. We were worried about the small window air conditioner not working well, but it cooled off nicely. "

"Very friendly staff, and they were always working hard to keep everything immaculate."

"Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood. "

"I loved the disconnect from everything while being so close to Hilo. It was a beautiful and welcomed country retreat with the sound of the frogs and waterfall and rain to lull us to sleep! We had an amazingly comfortable time and enjoyed the surroundings immensely. Thank you so much! Mahalo!"

"The hotel was amazing. We stayed here bc hotels.com didn’t actually make my reservation when I did so we found out on the flight from Seattle to Kona that we didn’t have a place to stay. 2 stars for hotels.com bc the customer service was helpful (this time) but this is the second time this has happened. "

"Beautiful kitchen, well stocked with everything needed to cook. "

"Room was very clean and comfortable! We liked the availability of parking and snacks/water. The part we most enjoyed was breakfast in the morning. We got to eat a phenomenal meal with an ocean view each morning! Would definitely recommend staying here! "

"Loved it! Clean and comfortable "