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"Michelle (sp?) at check in is awesome! We love this facility."

"I stayed here with family on trip and had a generally okay experience, though there were a few things worth noting. The building is currently undergoing renovation, and the noise from the hallways was fairly noticeable. Our toilet was running when we arrived, which wasn’t ideal. The location is convenient, especially being close to the interstate, and the check‑in staff member was genuinely friendly and welcoming. Breakfast, however, ended at 9 a.m., and the staff didn’t seem particularly friendly. Overall, this hotel works fine if you just need a quick place to crash for the night, but based on past stays, I’d recommend the Holiday Inn across the street for a more comfortable experience."

"Everything is great at this location!"

"All around very nice!"

"Place was clean and bed and pillows very comfortable"

"Our room was clean. Saw lots of team members cleaning and picking up. Check in was easy. Check out was early but easy."

"This property is extremely disorganized. Do not stay here. While we were relaxing in our room, a housekeeper walked in without knocking and said, “When did they rent this room?” with no apology afterward. There were also no trash bags provided in the room. At 1:00 a.m., we were woken up by a huge fight happening above us, which resulted in six police officers responding to the scene. The breakfast attendant openly complained that they had been working seven days straight, and front desk staff brought their children to work, allowing them to run around the property. I requested a refund due to these issues, but the property refused. Overall, this was a very unprofessional and uncomfortable experience. I would not recommend staying at this location."

"Older building but with visible renovations. Very quiet with friendly and helpful staff. Room was clean. I didn’t consume any breakfast here as it was a continental breakfast and I prefer a fuller meal. Breakfast area/lobby also tidy. I always stay here when I’m in Hillsdale and will continue to do so."

"Don’t count on the television working and there’s no staff present on site."