Ratings based on 140 Verified Reviews
3.5 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Francisco, CA
Really far from a 4-star hotel
Posted May 23, 2017We arrived at the hotel at around 10PM and, after waiting for several minutes we were greeted by a very rude man, who performed our check in. The lobby was dirty and poorly lit.
The room was uncomfortable, with two twin beds put together but sold as a "queen bed". There was a lot of body hair in the bathroom floor (I'm guessing from previous guests). The shower pressure was low and the shower wasn't warm (it wasn't freezing cold, but it wasn't warm at all).
The walls were thin, in the morning I woke up at 6am with my neighbor talking on the phone. At 7:30am we were awakened again by the housekeeper knocking on our door wanting to clean the room. There was no "do not disturb" sign available.
We've decided to leave the hotel after one night (we've booked for three), so at 10AM we were at the lobby. It took us one hour to get ONE NIGHT back (we've booked three nights, stayed for one, but had to pay for two).
This hotel is a 2-star hotel that claims to be (and charges as a) 4 stars.
by A verified traveler from Welwyn Garden City UK
Centrally located for people wishing to use buses
Posted May 3, 2017
Pros: Expedia should visit the hotel and re classify it.
Cons: See above
The hotel classed 4 Star is by European standards a 3 star hotel. The amenities are few while the staff is not trained
to serve in the dining rooms. In the lobby there are no bar facilities and even water has to be asked for from the reception
by A verified traveler from boisbriand qc
Simple hotel
Posted Apr 10, 2017Nice view but simple hotel it felt like a cheap motel
by A verified traveler from Salt Lake City
Stay somewhere else if possible
Posted Jan 17, 2017The hotel staff was quite rude and short with us from checking in to checking out. We had to call the front desk multiple times to clean the bathtub as it was still dirty from guests. Finally we had to catch an early shuttle so we asked for breakfast boxes the night before. I asked for them in the morning and was told they would make them quickly. A few minutes later our shuttle arrived and we had to leave with nothing.
by A verified traveler from israel
cleaning, noise, hot
Posted Dec 30, 2016not recommebd at all. the room wasnt clean and it was so hot in the room and noisy.
by A verified traveler
Posted Dec 22, 2016 on Hotels
The rooms are connected to snother room by 2 closet doors. When the people in the adjoining room checked in I felt unsafe and it was very noisy.
by A verified traveler
Posted Dec 5, 2016 on Hotels
by A verified traveler
Convenient location, fair price.
Posted Nov 29, 2016 on Hotelslocation was great, front desk was friendly and accommodating, room was small but comfy, -although it wasn't as clean as I'd prefer. Some might have asked for other sheets. I just wanted a place to sleep. Good price for the value.
by A verified traveler
Posted Nov 23, 2016 on Hotels
by A verified traveler
We call it a motel, not hotel
Posted Nov 18, 2016 on HotelsNo use of bathtub...hotel does not provide a stopper to plug the drain!!
Beds sagging and thin...we signed for double bed, but got twins instead.
Buffet..lacking and cold. No service at all to offer coffee, etc, or take plates