Search and Rent Lucerne Condos

"The first room the smoke detectors kept going off, had the room switched. The next room the Tv wasn’t working because of the snowstorm weather. Also, one of the elevators didn’t work. "

"Great stay, staff helped get in the best room for ADA needs and it was appreciated!"

"bathroom sink was cracked and plunger was disconnected. Smoke alarm battery died in middle of night."

"Good"

"The breakfast choices were amazing!! Great place to relax and unwind 😊"

"Hand lotion and hair conditioner bottles out of product, discovered in the morning, too late for refills. TV access is more aggravating than not having a tv- unable to connect w wi fi, only stayed one night so read a book rather than waste more than the 30 minutes I did trying to connect"

"The first time I stayed here everything went well. Nothing to complain about. Now the second time I tried to stay at this hotel. I booked on hotels dot com like I always do. When I arrived at the hotel I was told I could not check in. The young person at the front desk told me I had to wait until the morning shift to arrive (which wasn’t for another couple hours) because morning shift was the one who “dealt with these kind of things” well seeings as all I wanted to do was check in early basically because I had reserved the room on my way to Colorado but it was after midnight when I reserved it. I asked about early check in fee and was met with no clean rooms as the response. Well it was wee hours of the morning. No where to go and I didn’t feel like sleeping in my vehicle so I went down the road to another hotel and was able to pay an early check in fee and get a room. Couldn’t get a refund even though I made multiple attempts to contact the hotel through hotels dot com message thing where they connected me to the hotel. So I was out the $90 some dollars I had paid to this hotel. Over the next few months I’ll be traveling back & forth to Ft Collins. However I won’t be staying at this hotel again."

"Location great. Close to The Ranch."

"Was a little disappointed,, website showed ammenities. Usually they are in The room when they list them, but we had to go to the front desk to check them out on daily basis. Should have told us that before hand Other than that the room was clean and comfortable."