Carpet was stained and dirty, the bathroom was not completely clean and had structure damages. The bed was comfortable and the room was spacious.
Comment from Hotel Management
Feb 8, 2017 by Guest Experience Manager, Hotel Management
Whilst we are delighted that you enjoyed your spacious, comfortable room, we are sorry if the cleanliness was not up to our usual standard. Our housekeeping team generally does a fantastic job in thoroughly cleaning each room prior to a new guest arriving, and we apologize if they dropped the ball while checking your room. We will address this matter with them. We appreciate your feedback, and we do hope to welcome you back again. Best wishes, Hotel Management