Palm Mountain Resort and Spa

Photo gallery for Palm Mountain Resort and Spa

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Outdoor pool, a heated pool, open 7 AM to 10:00 PM, pool umbrellas
Outdoor pool, a heated pool, open 7 AM to 10:00 PM, pool umbrellas
Outdoor pool, a heated pool, open 7 AM to 10:00 PM, pool umbrellas
View from room

Overview of Palm Mountain Resort and Spa

Palm Mountain Resort and Spa

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Gym
Map
155 S Belardo Road, Palm Springs, CA, 92262

Explore the area

  • Popular LocationSan Jacinto Mountains3 min walk
  • Popular LocationAgua Caliente Cultural Museum3 min walk
  • Popular LocationPalm Springs Convention Center18 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)8 min drive

Choose dates to view prices

About this area

Palm Springs

Palm Mountain Resort and Spa is located in Downtown Palm Springs, a walkable area in Palm Springs with good shopping. The area's natural beauty can be seen at San Jacinto Mountains and Moorten Botanical Garden and Cactarium, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • San Jacinto Mountains - 3 min walk
  • Plaza Theatre - 3 min walk
  • Agua Caliente Cultural Museum - 3 min walk
  • Palm Springs Art Museum - 6 min walk
  • Palm Springs Convention Center - 18 min walk

Getting around

  • Palm Springs Station - 16 min drive
  • Palm Springs Intl. Airport (PSP) - 8 min drive

Restaurants

  • Kalura Trattoria - 3 min walk
  • Pinocchio in the Desert - 3 min walk
  • Zin American Bistro - 3 min walk
  • Maracas - 3 min walk
  • Lulu California Bistro - 3 min walk

About this property

Palm Mountain Resort and Spa

3-star Palm Springs hotel in Downtown Palm Springs, walk to Palm Springs Art Museum
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Self parking is free. Other amenities include a coffee shop/cafe, a spa tub, and WiFi in public areas.
Palm Mountain Resort and Spa offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.00 per night)
  • Available in some public areas: WiFi (USD 19.00 per night)

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Fitness center
  • Golfing
  • Heated pool
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 19.00 per accommodation, per night
The resort fee includes:
  • Nearby fitness center access
  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.00 per night (rates may vary)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Palm
Palm Mountain
Palm Mountain Resort
Resort Palm
Palm Mountain Hotel Palm Springs
Palm Mountain Resort And Spa
Palm Mountain Resort Palm Springs
Palm Mountain Palm Springs
Palm Mountain Resort Spa
Palm Mountain Spa Palm Springs
Palm Mountain Resort and Spa Hotel
Palm Mountain Resort and Spa Palm Springs
Palm Mountain Resort and Spa Hotel Palm Springs

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 587 out of 1419 reviews
5 - Excellent 41%
Rating 4 - Good. 450 out of 1419 reviews
4 - Good 32%
Rating 3 - Okay. 209 out of 1419 reviews
3 - Okay 15%
Rating 2 - Poor. 95 out of 1419 reviews
2 - Poor 7%
Rating 1 - Terrible. 78 out of 1419 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was ok, wish I had more coffee pods with sugar. The only down fall ice maker was not working..
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Lovely on the outside but the rooms need to be updated. Dark and dingy. Carpet is old and needs to go. Pool is clean though and new chairs.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Disliked: Amenities
Not enough towels, not enough maid service, bathroom wasn’t that clean, room wasn’t ready when we arrived.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service
This hotel was right in the middle of downtown. That is the only pro I can give it. From the outside it looks cute and the grounds were fairly clean. Staff was hit or miss on being helpful. Parking was a bit of a pain and one night we couldn’t find any and it was far from our room. The biggie for me though was for the price we paid (to include resort fees for a non resort hotel), the room was highly disappointing. Our room was a box. From the moment we walked in it was a nightmare. The door knob fell off the balcony door when we opened it. We didn’t know how to turn on the ceiling fan, so we attempted to pull down on the chain and it broke. There was hair still in my bathtub. Dust was everywhere and the fridge barely kept our food cold. The worst part was that the room probably was around 80 degrees the whole time. The AC would not make the room comfortable until late at night. I think we would get relief around midnight and start feeling nice and cold. To pay the price we did to sweat in our room was highly disappointing. The beds were hard and stiff and double beds. We asked for pillows and was denied the amount asked. The key cards worked off and on for the room and the outside entrances. Overall it was a highly disappointing stay. Hot, uncomfortable and subpar service.
Stayed 2 nights in Jun 2022