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Palm Mountain Resort and Spa

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Featured Image
Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 10:00 PM, pool umbrellas, sun loungers
View from Room

Overview of Palm Mountain Resort and Spa

Palm Mountain Resort and Spa

3 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSan Jacinto Mountains3 min walk
  • Popular LocationAgua Caliente Cultural Museum3 min walk
  • Popular LocationPalm Springs Convention Center18 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)8 min drive

Choose dates to view prices

About this area

Palm Springs

In the city center, Palm Mountain Resort and Spa is in a walkable area with good shopping. The area's natural beauty can be seen at San Jacinto Mountains and Moorten Botanical Garden and Cactarium, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Don't miss out on a visit to Palm Springs Aerial Tramway. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • San Jacinto Mountains - 3 min walk
  • Plaza Theatre - 3 min walk
  • Agua Caliente Cultural Museum - 3 min walk
  • Palm Springs Art Museum - 6 min walk
  • Palm Springs Convention Center - 18 min walk

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs Intl. Airport (PSP) - 8 min drive

Restaurants

  • Zin American Bistro — 3 min walk
  • Lulu California Bistro — 3 min walk
  • Ruby's Diner — 4 min walk
  • Le Vallauris — 4 min walk
  • Sammy G's Tuscan Grill — 4 min walk

About this property

Palm Mountain Resort and Spa

3-star Palm Springs hotel in Downtown Palm Springs, walk to San Jacinto Mountains
An outdoor pool, a coffee shop/café, and a snack bar/deli are available at this smoke-free hotel. Self parking is free. Other amenities include a spa tub, WiFi in public areas, and spa services. All 142 rooms provide conveniences like microwaves and coffee makers, plus WiFi and flat-screen TVs. Guests will also find premium bedding, free local calls, and free bottled water.
Palm Mountain Resort and Spa offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.00 per night)
  • Available in some public areas: WiFi (USD 19.00 per night)

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 coffee shop/café

Things to do

  • Golfing
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 19.00 per accommodation, per night
The resort fee includes:
  • Nearby fitness center access
  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.00 per night (rates may vary)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Palm
Palm Mountain
Palm Mountain Resort
Resort Palm
Palm Mountain Hotel Palm Springs
Palm Mountain Resort And Spa
Palm Mountain Resort Palm Springs
Palm Mountain Palm Springs
Palm Mountain Resort Spa
Palm Mountain Spa Palm Springs
Palm Mountain Resort and Spa Hotel
Palm Mountain Resort and Spa Palm Springs
Palm Mountain Resort and Spa Hotel Palm Springs

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 639 out of 1505 reviews
5 - Excellent 42%
Rating 4 - Good. 514 out of 1505 reviews
4 - Good 34%
Rating 3 - Okay. 209 out of 1505 reviews
3 - Okay 14%
Rating 2 - Poor. 84 out of 1505 reviews
2 - Poor 6%
Rating 1 - Terrible. 59 out of 1505 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Wish I had read a few more reviews of this place before booking. It was definitely reasonably priced but my friend had an upper level room with balcony and it never cooled down enough for him to sleep there so he was in our room instead. Don't book an upper floor in the summer! Pool was super crowded on Saturday with loads of party animals. Overall clean with very friendly staff but the rooms do not look a lot like the photos online. A bit more worn/rundown. Good value and great central location but not a resort by any means.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; feels remote but located in the heart of Palm Springs. Nice view from balcony, pool was comfortable with plenty of lounge chairs available
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was GREAT! Everything else, not so much. The hotel pics were great and since it was in such a great part of downtown we opted for this hotel instead of the Marriott. The lobby was nice and well kept. We set out for our room and the elevator didn't have A/C, okay no big deal you dont spemd much time in there anyway. We get to our room and open the door and it looked like a motel room and not a decent hotel. The walls were banged up and the furniture looked as though it was at least 15 years old. The shower trickled out water and the water pressure was god awful. The shower curtain rod was broken and it didn't allow for the curtain to remain closed. Instead of complaining we decided to try and make the best of it. We set off for the pool which was at best, luke warm. The umbrellas that were available for use were broken and my s.o and I had to prop them up ourselves in 120° weather. We actually ended up leaving that pool area and got a pool day pass to Morongo Casino's pool which was heaven. Here comes 2 men shouting at eachother at 4:45 am on the balcony. I do not recommend this hotel unless you care nothing about the above mentioned. We will not be staying here in the future.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place will be back soon.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size of the hotel; easy access to restaurants and shops; liked the shuttle service (very helpful)....Big room
Stayed 3 nights in Jun 2021