expedia
VIP Access

Banyan Tree Mayakoba

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
681 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    5 min drive
  • Popular Location
    Grand Coral Golf Riviera Maya
    8 min drive
  • Popular Location
    Tres Rios Ecopark
    9 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Bliss Pool Villa

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Serenity Pool Villa with Living Room

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Spa Pool Villa with Massage Porch

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Serenity Two-Bedroom Pool Villa

    Room Amenities

    • Water view
    • Sleeps 5
    • 1 King Bed OR 2 Twin Beds
    More details
  • Lagoon & Beachside 2-Bedroom Pool Villa

    Room Amenities

    • Water view
    • Sleeps 5
    • 1 King Bed OR 2 Twin Beds
    More details
  • Three-Bedroom Family Residence

    Room Amenities

    • Golf view
    • Sleeps 7
    • 2 King Beds OR 2 Twin Beds
    More details
  • Beachfront Three-Bedroom Pool Villa

    Room Amenities

    • Ocean view
    • Sleeps 7
    • 1 King Bed OR 2 Twin Beds
    More details
  • Beachfront Pool Suite (King)

    Room Amenities

    • Beach view
    • Sleeps 2
    • 1 King Bed
    More details
  • Beachfront Pool Suite (Queen)

    Room Amenities

    • Beach view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Beachfront Sunrise Pool Suite

    Room Amenities

    • Beach view
    • Sleeps 2
    • 1 King Bed
    More details
  • Lagoon Sunset Pool Villa

    Room Amenities

    • Lagoon view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Banyan Tree Mayakoba is on the beach. The area's natural beauty can be seen at Mamitas Beach Club and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid.

Visit our Playa del Carmen travel guide
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 5 min drive
  • Grand Coral Golf Riviera Maya - 8 min drive
  • Tres Rios Ecopark - 9 min drive
  • Punta Esmeralda Beach - 12 min drive
  • Playa 88 - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • The Shack – Open daily.
  • Oriente – Restaurant offering Mexican cuisine. Serves breakfast daily.
  • Tamarind – Alfresco dining fine-dining restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Saffron – Garden-view diner offering Thai cuisine. Serves dinner daily. Reservations required.
  • Reflections Pool Bar – Poolside bar. Serves lunch and light fare daily.

About this property

Banyan Tree Mayakoba

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Banyan Tree Mayakoba's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 117 rooms boast private pools and deep soaking tubs, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include furnished balconies or patios, 24-hour room service, and DVD players.
Banyan Tree Mayakoba offers 117 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and DVD players. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Banyan Tree Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Roundtrip airport shuttle (surcharge)
Free beach shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 900-1000 per person
4 restaurants
2 swim-up bars, 2 poolside bars and 3 bars/lounges
24-hour room service

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
Beach volleyball
Boat tours
Children's pool
Ecotours
Fitness center
Free bicycle rentals
Full-service spa
Hiking/biking trails
Kayaking
Sailing
Sauna
Spa tub
Steam room
Tennis
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Dry cleaning service
DVD player
Free cribs/infant beds
Laundry facilities

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German
Japanese
Russian
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference center (5622 square feet of space)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool umbrellas
Terrace

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cribs/infant beds
Pillow menu

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

40-inch LCD TV
Cable channels
DVD player
Pay movies

Food and drink

Espresso maker
Free bottled water
Minibar

Outdoor space

Furnished balcony or patio

More

Access via exterior corridors
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Private pool
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 1 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • The credit card used to book the reservation must be presented by the cardholder at check-in

Pets

  • Pets allowed for an extra charge of MXN 1000 per accommodation, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Banyan Tree Mayakoba Resort Playa del Carmen
  • Banyan Tree Mayakoba Resort
  • Banyan Tree Mayakoba Resort
  • Banyan Tree Mayakoba Playa del Carmen
  • Banyan Tree Mayakoba Resort Playa del Carmen

Frequently asked questions

4.8

Exceptional

5 - Excellent
594
4 - Good
74
3 - Okay
11
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.9
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Privacy. All Villas are fully private Private pools.hot tubs . Amazing customer service.

Stayed 3 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

food is way too expensive. $34 hamburger for example. resort is very spread out. The beach is a long way from the lobby. and the beach itself was just ok.

Stayed 7 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent luxurious service. Thanks Ary and all other staff fro the service

Stayed 2 nights in Dec 2019

Tell us how we can improve our site