6/10 Okay
Kwokping
Traveled with family
May 3, 2024
Liked: Amenities, property conditions & facilities
Large and Clean resort , fun, nice restaurants. Was going to comment on the good service until the last day which left a bad taste on my mouth. Pick up from bellboy was at 5:50am on 5/2. Arrived on time. I was in the bathroom and my husband asked him to wait one minute. He turned to leave and told my husband to call the front desk when we were ready. Really? He couldn’t wait one minute? Then I had to yell from the bathroom that i was ready now! We all left the room and then he asked whether we wanted to ride with him or walk? Now this was a huge resort and walking to the front lobby took time. Then I was like so confused. Wouldn’t we miss my transport then? Very confused with such rude behavior when everyone else seemed so nice. Maybe it was just too early for him? Lol. But didn’t seem professional which left a bad light for the resort. Would not return.
Kwokping
Stayed 5 nights in Apr 2024