Bad experience at check-in on 9-15-2016 with a new evening desk clerk incorrectly putting a redundant $90.52 charge on my VISA credit card account supposedly as a "contingency hold deposit for possible incidentals" during my 2-night stay which had been already paid in full in advance for 2 nights through EXPEDIA using a Mastercard. After I received a telephone alert from VISA, I complained to the night clerk who said she didn't know how to make an adjustment and that I should take up the issue with VISA. I also complained to the day clerk at checkout on 9-17-2016 also to no avail because the redundant charge remains on my VISA account which I must now dispute through my VISA bank.
Traveller from Orlando, FL
Situated in a rural location, this hotel is 2.1 mi (3.4 km) from Nature Coast Botanical Gardens and 3 mi (4.9 km) from Weeki …More
I was very happy with my stay at the hotel. I was there on business and I had to travel with my dog so it was very convenient for me. I asked that my room was no to be disturbed during my stay there as I did not want my dog to be disturbed. There was no DO NOT DISTURB signs available for my door. I had to extend my stay one more day in order for the comfort of my animal. I was told by the head of housekeeping in a not so nice way that "if I were to extend my stay another day, I would not be permitted to keep the DO NOT DISTURB sign on my door as housekeeping HAD TO CLEAN the room every 4 days!" I did not like the manner in which I was told this. If I am paying for the room, I feel, it is my room and if I choose not to have maid service that is MY RIGHT!
Situated in Spring Hill, this motel is 0 mi (0 km) from Weeki Wachee Springs and within 9 mi (15 km) of Nature Coast …More
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