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Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool

Location

This family-friendly Rotorua hotel is located on the Strip, within a 15-minute walk of Rotorua Golf Club, Whakarewarewa Thermal Reserve, and Te Puia New Zealand Maori Arts and Crafts Institute. Whakarewarewa: The Living Maori Village and Racing Rotorua are also within 15 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Self parking is free. Other amenities include an outdoor tennis court, a spa tub, and WiFi in public areas.

Room Amenities

All 41 rooms provide conveniences like refrigerators and microwaves, plus WiFi and TVs with satellite channels. Guests will also find wired Internet, DVD players, and room service.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, SilverOaks Resort Heritage provides an outdoor tennis court and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is available for a surcharge.

This 3-star property offers access to a business center and meeting rooms. 3 meeting rooms are available. This family-friendly hotel also offers spa services, tour/ticket assistance, and barbecue grills. Onsite self parking is complimentary.

  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Front desk (limited hours) 
  • Garden 
  • Laundry facilities 
  • Meeting rooms 3 
  • Number of floors - 2 
  • Number of meeting rooms - 3 
  • Outdoor pool 
  • Outdoor tennis court 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Spa tub 
  • Tennis on site 
  • Total number of rooms - 41 
  • Tours/ticket assistance 
  • WiFi (surcharge) 

Business Travel Amenities

  • Business center  
  • Conference rooms  
  • Business services  
  • Express check-in  
  • Express check-out  
  • Free parking  
  • Meeting rooms  
  • WiFi  

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Laundry facilities  
  • Microwave  
  • Outdoor pool  
  • Outdoor tennis court  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( 10 NZD per day ), Wired internet access ( 10 NZD per day )

Available in some public areas: Wireless internet access ( 10 NZD per day )

Parking

Free self parking

Room Amenities

  • Blackout drapes/curtains 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • DVD player 
  • Hair dryer 
  • Iron/ironing board 
  • Microwave 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower only 
  • Television 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

The Scotch Poacher - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Miniature golf on site 
  • Playground on site 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Free cribs (infant beds)!

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between NZD 15 and NZD 20 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per day (rates may vary)
  • Pet fee: NZD 25 per pet, per night
  • Rollaway bed fee: NZD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • SilverOaks Heritage
  • SilverOaks Heritage Rotorua
  • SilverOaks Resort
  • SilverOaks Resort Heritage
  • SilverOaks Resort Heritage Rotorua
  • Silveroaks Resort Heritage Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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