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"Perfect location, wonderful hotel in the heart of Monterey."

"2nd time staying here, since July 2025. Breakfast is on point. Premium gets you unlimited alcoholic beverages...Will book again :)"

"Our favorite place in Monterey! "

"The property is nice, fresh paint, rooms are spacious and for the most part clean. I like that the floors are tile. I’m not sure how much the room I was in is used. The floor was dusty. The gentleman that checked me in was very nice. He put me in a room close to the office because I was traveling solo. Overall I was very satisfied "

"Excellent experience- accommodating staff and nice facilities. Easy check in/out- love the coded doors for entry. Hot tub had just been chemically treated so you couldn’t turn on the jets without the chlorine vapors stinging your eyes- but it was fine with the jets off. The indoor pool is nice."

"First time staying here and we'll be back for sure. The Carmel Mission Inn is cute, clean, comfortable, and a great value off-season. Very convenient location for walkable shopping and tons of dining options. Only one complaint: the bed was a little too firm."

"Great hotel and the service was excellent. The tapas hour was definitely a highlight. "

"The front desk receptionist was really nice and was able to help me with all my needs. I wish I would’ve got her name, but she was really so helpful. The room was nicely cleaned but a little worn out "

"Every member of the staff was friendly and attentive. A notch above what you see most places. Breakfast wait staff was excellent as was breakfast. We'll be back and highly recommend The Portola for anyone headed to Monterey for either business or pleasure."