“When we arrived at 9:00pm after driving several hours, we opened the door and our room had not been cleaned. The manager did apologize and put us in the only room which was a king suite which was great but because it was taken the next day we had to check out of that room , load up everything as we were going to a baseball tournament, then unload and unpack again for our original room. We did not really see much staff but the ones we did see were friendly. The breakfast was good and had a lot of……
“The entire motel smells like garlic. We found mold in the bathroom. Smoke detector was covered with a plastic bag. Breakfast was the most basic I've ever seen and cereal was stale with apple juice watered down. They didn't even remove painters tape from the last paint job. Door lock was half coming off. Rooms smelled awful (we rented 3). I could go on.”
“Funny smell in hotel and very musty/mildew smell in our room. Room seemed to be from a/c,but not sure. There were some new a/c units still in the box in the lobby so maybe they are making fixes? Bedding was clean and bed was comfortable.”
“The property is old, the carpets in the hallways were smelly but the room was so clean and fresh, nothing bothered us at all because of how lovely and clean the room was. Fresh, fragrance-free ventilation has become a priority for us.
A small problem with our room on arrival was handled with utmost professionalism by the front desk and they immediately switched us to another room without hesitation.
Complimentary breakfast was very good with excellent coffee!
Overall, we are putting this hotel……
“There was urine in the toilet when we arrived. Used taco lid by the trash can that was not ours. Second day my husbands key no longer worked. Food was not warm at breakfast. The toilet wouldn’t flush. Decided to check out even though it was not refundable for Saturday night. Also when we went to check in the person was a little rude as we were a little early so chose to go get gas. Will never stay at a quality inn again as it was not a pleasant experience.”
“The room was older, but clean and comfortable. The bathroom was small but met our needs. I really appreciated that the rooms were very quiet despite being close to the interstate.”