预订岩石城酒店宾馆住宿限时优惠

“I would never stay at this hotel again. The room was dirty from the moment we walked in, and it was obvious that cleanliness was not a priority. To make matters worse, there was a gas leak that the hotel appeared to be aware of but failed to properly address or disclose to guests. That was completely unacceptable and made us feel unsafe throughout our stay. The staff was also incredibly unfriendly and unhelpful. Instead of showing concern or trying to resolve our issues, they were dismissive and……

“Highly recommend! Staff very friendly and helpful. Property and room were exceptionally clean. Price was right. The only negative was no elevator to second floor so request first floor if required. ”

“Excelente servicio y muy limpio gracias por todo”

“Room was clean and quiet, good breakfast, nice staff”

“.”

“Clean room. Helpful staff”

“Clean and friendly staff.”

“The place seemed clean but it didn’t smell as clean as I would expect. We are traveling and are spending a night here and there. This was more expensive with less than optimal experience.”

“Very helpful with my early checkin as I have a bad back but I was not able to secure an hour later checkout which was difficult as I could not get a ride in til noon”

“Front desk Karen was rude and aggressive. She told me that since there was a fire in the laundry everything is messed up. I asked for luggage cart and told me to look on all the floors first a luggage cart. I said thanks for helping the handicapped. There never was a luggage cart. Absolutely rude”

“The location was the reason i picked this hotel and the availability of the room. It did seem older than the pictures. The stay was only one night so it worked”

“Room appeared to be clean as first glance. After I turned on the lights and opened the shade I noticed the carpet lacked vacuuming, bathroom floor was dusty. I noticed a chocolate chip and something else under the coffee table. There were French fries between the bed and night stand. The desk and tv area had a layer of dust. Overall the room needed a good cleaning. The trays that held the coffee packs was dirty with crumbs and dust. Either the room wasn’t used for quite a while or the people……

“A wonderful suite. Friendly host. Moreover, dinner is served every Monday to Thursday.”

“Very good”