Ten Thousand Islands Vacations from $301

Water pipe broke, no water for a day

Penny was very cheerful,helpful and accommodating.

Pool amazing. Love different options Need help with… No one cleaning up drink cups, no tennis channel, no smart TV, both restaurants have same menu, bed very soft and lumpy, limited staff at restaurants and bar so slow service, need 2 free water bottles, inside person told me property owned by Marriott so no perks for Hyatt status like no late checkout. Couldn’t reach property easily before visit. Front desk won’t answer if busy and you can’t leave a message. Concierge has no voice message. Good … Superb accommodations overall with porches and comfy AC, great space, kitchen has basics, Bathrooms impressive, staff very nice, guests very nice, some fun activities like wine glass painting (warning no wine tasting as promoted though) loved all the waterfalls.

Our stay at Fishermans Village was 10 out of 10. Unexpectedly, we added a third night because it was so enjoyable. From eating outside overlooking the water to having drinks by the tiki bar while watching the sunset, we could not have asked for anything more. Our room had a full harbor view with a private balcony. How beautiful it was to sit out on the balcony and watch the boats and be mesmerized by the water. The room was one of the cleanest in any hotel in which we have stayed. I cannot think of one negative, so hurry up and share in the joy we felt.

Was disappointed by the condition of the hall carpets; they need to be changed. My grandson tripped on a seam that was lifted. Also was not happy to see there was no coffee available throughout the day; most hotels have a coffee station for guests. The breakfast buffet was acceptable, but I believe they could have waited a bit longer to put things away, as there were a few people still eating when they closed everything down, including coffee, juice, etc. The pool could have been cleaner as well. Overall, the stay was okay, but I expect more from the Hyatt and will look around at other options before booking with Hyatt, as that is our usual go-to hotel.