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Indoor pool, lifeguards on site
Indoor pool, lifeguards on site
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
373 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationTokyo International Forum13 min walk
Popular LocationTokyo Imperial Palace9 min drive
Popular LocationAkihabara Electric Town15 min drive
AirportTokyo (HND-Haneda)28 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Garden View (Imperial)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Garden View (Imperial)
  • Horizon Deluxe, Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Deluxe, Room, 1 King Bed
  • Premier Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Deluxe Room, 2 Twin Beds, Garden View (Imperial)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Garden View (Imperial)
  • Horizon Deluxe, Twin Room

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon Deluxe, Twin Room
  • Horizon Deluxe Imperial Garden View King

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Deluxe Imperial Garden View King
  • Horizon Deluxe Imperial Garden View Twin

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon Deluxe Imperial Garden View Twin
  • Horizon Premier Room 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Premier Room 1 King Bed
  • Premier Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Suite, 1 King Bed
  • Shangri-La Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsShangri-La Suite
  • Presidential Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tokyo

In the city center, Shangri-La Hotel, Tokyo is in Tokyo's Chiyoda neighborhood, a walkable area with good shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Disneyland® Tokyo and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Our guests appreciate the hotel's location for the sightseeing.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Tokyo International Forum - 13 min walk
  • Tokyo Imperial Palace - 9 min drive
  • Nippon Budokan - 12 min drive
  • Akihabara Electric Town - 15 min drive
  • Tokyo Dome - 26 min drive

Getting around

  • Tokyo Station - 5 min walk
  • Mitsukoshimae Station - 9 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • The Lobby Lounge — 1 min walk
  • Piacere — 1 min walk
  • Fujisoba - 1 min walk
  • 福龍 - 1 min walk
  • Gyokatsu Motomura - 1 min walk

About this property

Shangri-La Hotel, Tokyo

Luxury Tokyo hotel in Chiyoda, near Tokyo Imperial Palace
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 200 rooms feature thoughtful touches like pillow menus and bathrobes, along with conveniences such as refrigerators and coffee makers. Other amenities available to guests include free WiFi, free wired Internet, and 24-hour room service.
Shangri-La Hotel, Tokyo offers 200 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually-wrapped food options available through room service
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: JPY 3000 per day
  • Valet parking: JPY 4500 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 3000-5000 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Lifeguards on site

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Renovations and closures

The following facilities are closed until further notice:
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-out is available.
  • Individually-wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Hotel, Tokyo Hotel
Shangri-La Hotel, Tokyo Tokyo
Shangri-La Hotel, Tokyo Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Tokyo and receive a full refund?
Yes, Shangri-La Hotel, Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Shangri-La Hotel, Tokyo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri-La Hotel, Tokyo?
Self parking is available for JPY 3000 per day. Valet parking is available for JPY 4500 per day. Limited spots are available.
What time is check-in at Shangri-La Hotel, Tokyo?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Shangri-La Hotel, Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3100 per person, one-way, applies.
Where is this hotel located?
Located in Chiyoda, this luxury hotel is 1.1 mi (1.8 km) from Tokyo Imperial Palace and within 3 mi (5 km) of Ueno Park and Tokyo Dome. Tokyo Tower and LaLaport Toyosu Mall are also within 3 mi (5 km). Mitsukoshimae Station is 9 minutes by foot and Kyobashi Station is 10 minutes.

Guest reviews

Overall score and ratings for Shangri-La Hotel, Tokyo

4.7
Exceptional
5 - Excellent
301
4 - Good
54
3 - Okay
13
2 - Mediocre
2
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always. Even shipped some bracelets my family left in one of the robe pockets.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Horizon Club rooms worth a try - excellent breakfast at the Club Lounge and an impressive view from the room.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jan 2020