Trafford Vacations from $473

The day of my check in (Sunday, Oct. 19th). I called to see if I could possibly check in a few minutes early and was told by a staffer by the name of Shirl (who was very rude and off putting) that she didn’t know because the hotel was booked and she hadn’t spoken to a manager. She refused to confirm whether I could check in early or not. When I got to the hotel, I was the only person at the time checking in and the attendant didn’t know what I was talking about. I was comfy and very frazzled by the attitude of the person I spoke to.

Nice people and friendly staff

EXTREMELY difficult to get to find the access to the building. EVERY uber we ordered came to the location adjacent to the 3rd street "entrance" which we could not access. once we finally got into the building--a resident above the hamburger place helped us walk the entire grounds to eventually see the ramp and entrances for 1st floor access--we then found out that we had to download two apps so that we could get door codes. we spent 90 minutes sorting out HOW to get to the entrance and then organizing the apps to get the locks arranged. once that was figured out, access for us was simple. uber drivers all said they had difficulty getting guests from this location in the past. shower had no hot water and the pressure was terrible.

My welcome was fantastic! Great communication ahead of my stay and on the day of my arrival, excellent directions and advise on parking. I parked on the street within 200 feet from the entrance, easy walk. My room was on the 3rd floor - i liked going up the stairs, liked the eclectic decor of the lobby, colors of the stairs, the bannisters. The hotel is spotless, my room was sparkling clean, bedding, pillows - so luxuriously comfortable - very good quality linens. The coffee/tea/refrigerator are community-style - served on each floor kitchen station with nice selection of teas and coffee. Hotel is very quiet, feels private and secure. Within walking distance from multiple amazing restaurants and bars. Will definitely stay again!!! my only tiny comment is that it was a bit on cold side of comfortable (i do like my room warm, but it's just a personal preference). Again - i was looking for a differen sort of hotel - not a chain and The Painted Lady DEFINITELY fit the brief! Would recommend!