伯明翰国际机场附近酒店

“Excellent customer service skills by staff!”

“No rooms were ready at check in. Told to come back 35-45min. Came back 1 hr 15 min later to be told maybe possibly in another hour. Came back again and was told rooms not cleaned yet and they could give a King instead of the 2 queens if i wanted otherwise might be a while. No fan in bathroom. Was an adjoining room with paperthin walls...and the adjoining door was paper thin as well. To "remedy" unwanted entry from the other room, they placed a wardrobe in front of the door knob. ”

“The worst first room had stool in toilet changed room tv not working no ice machine nor snack machine and mental guy staying on property scaring my baby with foolish talk”

“We asked for a pet friendly room and I understand that you usually get a gently used, not perfect room. Overall we felt the room floors were dirty, the bed springs squeaked and 6:00 AM breakfast arrived about 6:20. Plus side it was in a convenient location. We did get a first floor room as requested. Did not see the $25 pet fee when we made the reservation. Wished it would have been disclosed on the Expedia website.”

“Nice”

“You call tell the couple that runs this place know what there doing, they are very kind and always polite”

“Note this is a brand new hotel. Overall this location exceeded my expectations. Caveat, they do NOT have any pull out beds or rollaway cots. A 1 Queen room sleeps 2 NOT 3. This is a beautiful building with a very modern and spacious feel. The grab-and-go area has the usual items, and a full-service bar and "bistro" offers quick snack-like meals ($$$). A large outside deck has two gas firepits and a decent view of the surrounding wooded area, and there is an attractive pool. There is plenty of……

“Clean rooms. Looks like they are in the process of renovating. Very nice staff. Pictures they have make it seem like they have full stove but only had 2 burners to cook on no oven. ”

“Room was adequate. No complaints ”

“Nice stay for a long weekend ball tournament close to eating/shopping very dog friendly ”

“It’s the most simple place. You get for what you pay. The staff is very nice and helpful though. However, the smell of sweat in those rooms are impregnated on the walls. It is not a good area. You will see people out of their rooms smoking and drinking.”

“Was very nice. Wasn't there long, but breakfast was nice, bed was comfortable, room clean, and staff was very accommodating.”

“卫生差”

“Loved the Jam Tram”

“Parking was kind of high”

“The rooms are beautiful, amazing location. Nicest bathrooms ever seen staff wonderful ”