“Breakfast was served until 9 o’clock. My husband went down at 8:05 and everything was empty. They didn’t upgrade anything. The elevator didn’t work so we had to carry multiple suitcases up two flights of steps and down two flights of steps when we checked out with no help whatsoever. My husband is on oxygen so that was not a good thing I had to do it all. The towels were so thin that you did not get dried off very well after a shower. The shower was very faulty and sprayed water everywhere so……