威集温德姆酒店

“We stayed at the pool suite for EDC. The room was surprisingly pretty and comfortable. Staffs were very helpful and patient (I only found out there was an app to order room service on my last day and kept calling down the concierge). But please be aware that there’s no sunlight by the pool in the lower floor pool suite. But all in all it was a very pleasant stay. ”

“This hotel was on of the best I’ve ever stayed in! It was beautiful, had food options and the staff were incredible. Noey and Jom were always there to help! ”

“Good location for you to rest before flying home. ”

“Very Nice Stay”

“A perfect place for a one night layover. Liked everything about it.”

“喜欢酒店的一切！唯独不喜欢的就是酒店的前台！！我真的不明白这么美的酒店，前台女服务员既然如此没有礼貌，原本可以给酒店100分的反馈，贵酒店却败在了没有礼貌，没有头脑，居然不懂得酒店就是销售服务。 我在这里留言希望酒店高层管理可以重视前台服务培训以及与顾客交流沟通技巧！ 我们每次到泰国都是入住这家酒店，因为酒店的环境很好，房间足够大，因为我们是家庭出游，每次都是选择套房，一住就是一周。由于回程机票是在晚上，我们在入住时就和酒店沟通能否将我们的退房时间推迟一个小时，我们希望在一两点的样子再退房，可是美丽却没脑没礼貌的前台小姐想都不想就立马大声say no！拜托，这是酒店，你的一句no把酒店所有优秀员工微笑服务的印象完全打败了，这位名叫may的小姐态度差，说话像没有受过服务培训的服务员，你不懂得怎么处理请问问你的领班，无脑的服务，不考虑顾客的需求，你当什么前台，可以查看2020年2月1号下午2点时的监控，这位名叫May的女前台是如何面对顾客的，真的给酒店拉后腿，请酒店重视前台客服培训！！”