庞卡 2 星级酒店, $48 起

“I have left a negative survey and I have left three voicemail messages for the manager, Manny. I experienced deplorable conditions, unsafe and hazardous public spaces, and exposure to fecal matter. I would like someone to contact me and I’d like a refund for my hotel stay. I have photos of some of the issues. We were left stranded in the pool area with no towels for an hour. I reported feces all over the bathroom floor on the pool area and was told by Candis that she was the only person staffed……

“I’ve been choosing this particular hotel every time I’m in town. I drive a tanker truck, and parking has not been a problem. The rooms are clean, it’s quiet at night, and the staff is friendly and helpful.”

“Clean rooms and the staff were really friendly.”

“Our room was not ready when we checked in at 4:15 with check in time advertised at 3pm. It took her 20 minutes to make a bed and vacuum while we waited in the hallway.”