Find 3 Star Hotels in Prosper, TX from $74

"I arrived late and left early. But, everything was good and the young guy on reception was very helpful in helping with a completely unconnected problem. Some guests can be a little loud."

"Everything was great"

"Everything was great!"

"The tv in the room was terrible! The sound didn't work on some channels and the viewing was limited. On the second day of my stay I asked for more coffee for my room, I also asked that the trash be emptied, neither was done, when I went down to the desk later in the day they said they sent the message to housekeeping but they would probably do it the next day. There were also a lot of bugs in my room. The bed was nice though."

"Do not be fooled by the "elegant" photos on Expedia. This property is a massive bait-and-switch. The marketing materials are a complete lie; the reality is a dilapidated, poorly maintained, and unsanitary environment. Specific issues in my unit included: Structural Neglect: There was a large, jagged hole in the drywall where someone had cut into the wall and simply left it open. Unsanitary Conditions: There were squished bugs on the walls from previous guests that had never been cleaned off. The housekeeping standards are nonexistent. Broken Furniture: Cabinet doors had fallen off the wall units and were left leaning against the wall rather than being repaired or reattached. If the photos had accurately reflected the holes in the walls and the lack of basic cleanliness, I never would have booked this property. It is clear that management has zero pride in this business and is content to take guests' money under false pretenses. Expedia needs to delist this property immediately. It is a scam. SAVE YOUR VACATION: DO NOT STAY HERE, LOOK AND BOOK LITERALLY ANYWHERE ELSE."

"Fair"

"The complementary dinner was a nice surprise and the breakfast was awesome! "

"Okay my room was pretty clean except for the shower ceiling which for some reason had what I can describe as pubic hair stuck to it in multiple locations. The major issue I had was that upon checking in I was informed of a "Pet fee" which I know is common at hotels and usually runs about $20-$30 per night. Well, that was not the case at the Hyatt the charge for a single night was $75. No this is not one of the Hyatt's top end hotels and the room itself was $84 per night. So, I could have nearly rented an additional room for my "Pet Fee". The pet fee's should be stated on the Hotels.com website so a traveler can be well informed when selecting a hotel. The breakfast is serial and bagels or toast. Nothing very nutritious."

"First impression is everything i made reservation weeks in advance. For a king accessible room and ask to be put in a room non pet room, i did no realize all there rooms are pet friendly I don'tthinkthat was disclosed. I do have some allergies. The first thing at check in we don't have the room you reserved no accessible or non pet room. We do apologize well that doesn't make it right that's excuses. And why so ok because it's a non refundable reservation so we check in and head to the room get off the elevator and it's at the end of a long hall. Really you put us in a room with a long walk. The whole reason for a handicap room is accessibility my husband has walking difficulties. The breakfast was good and the room was clean a little noisy from the hwy near by and the ac unit in the room."