“The hotel it self was nice. We picked it because we were coming in late and wanted somewhere close to airport. Which turned out was a good idea. We called to have the van pick us up at 11:00 at night. We were told the driver would be on his way.No one showed up. So we had to walk with our luggage to the hotel, after a long day. When we got to hotel the van was still at hotel and the driver was setting on his phone in the lobby. So that was not good. I did tell the lady at desk when checking in……