“We, my wife and I, staid 3 nights mid August . We were surprised that nobody came during our stay to clean our room and/or make the bed.
But 2 more things were more shocking to us.
1- There was indeed a kettle in our kitchen, however nowhere to plug it. There was no wall socket to plug the the 3-pin plug.
Also, no cups to be found in our kitchen. I had to go to the restaurant to ask for cups !
2- The breakfast costs 18 euros. This price would be acceptable with more choice of food and free……
“Staying at Hotel Il Castello was a step back into history - a beautiful appointed historic building that had been sympathetically made over into a hotel/bar/restaurant, with panoramic views over Lower Certaldo. The bedrooms very clean, with rustic charm and furnishings. Modern functioning shower, TV, and AIRCON unit which was very welcome in the intensive 30+ degree heat of the day and night. The background music in the restaurant/bar always playing Jazz music - which, whilst not my favourite……
“Cet hôtel est merveilleux. Nous avons vraiment apprécié la piscine et le fait qu’il y ait une section moins profonde, bien séparée par un muret. Notre fils de 4 ans a pu profiter de la baignade à son niveau et sécuritairement. Nous avons aussi profité des jeux de ping pong, baby foot et billard. Le personnel est hyper sympathique et très aidant. Le restaurant est délicieux. Le déjeuner parfait. Mon seul commentaire serait que le resto est ouvert un peu trop tard (je sais.. ce sont les heures……
“Il Palagetto Agrihotel is a beautiful and peaceful countryside property with wide panoramic views and a calm, relaxing atmosphere. Our room was comfortable and well maintained, and the location made it easy to explore nearby Tuscan towns while enjoying the quiet of the hills. What truly stood out was the exceptional support from Giulia. We had unexpected car troubles, and she went above and beyond — allowing us to keep the car safely at the hotel for three days until it was towed, coordinating……
“Hotel was excellent in every way! The staff was amazing attending to our every need. Pool was a big plus in the hot summer weather! Breakfast buffet was also amazing. The location was a little disappointing being a little farther from the old Certaldo than expected. Also disappointing was the size of the shower in our room, make sure to get a bathroom with a good sized shower. Definitely would return without hesitation!”