“The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.”
“Initial impression- good. Car park all gravel but plenty of parking.
Reception - water on offer but it was empty.
Were told our booking didn’t include breakfast but included 20% off food and soft drinks. Nice because we had forgotten. No information on where restaurant or bars not a big problem but it is nice to be told.
We booked a table for dinner. Was given our room key. We asked if it was possible to walk along the river from the back of the restaurant… no access it is only from the other……
“I booked two rooms, but the staff could arrange two adjacent rooms for me. One was at 1/F, one at G/F. It sounded non-professioinal service when they did not consider such factors. Totally disappointed.”
“Disappointing.
On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows.
No WiFi in the room.
Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)”
“Highly recommended. Staff were friendly and helpful. Bed was very comfortable. Beautiful manor house with lovely grounds. Plenty of parking. Breakfast was awesome! Sure, the rooms could do with a refresh, but they were clean and comfortable. And all for considerably less than the price of the local chain motels!”
“We were not advised that the kitchen was closed throughout our stay which was inconvenient. The property was not in good condition, particularly the bathroom. Nice location. Great staff. Quality has dropped since our last visit 12 months ago.”