“From the staff, to the gorgeous rooms, the bar and restaurant areas, it was nigh on perfect. The air con unit occasionally got a bit noisy, but it was still a fabulous stay. We were there for one night, so I do wonder whether a longer stay might have made that part a little more frustrating over time. Otherwise, we loved it!”
“Room was comfy, nicely furnished. Tea and coffee and biscuits were top quality. Bathroom clean, everything clean really.
But having paid a relatively premium price for bed and breakfast, only to find a limited smaller choice included (with every extra costing more) we found it disappointing. That's not made clear at time of ordering. I mean, how expensive is it to include cereals etc?
BUT the rooms are lovely and staff friendly.
A bit odd it took more than 10 minutes wait to be given our key, 30……
“Food was five star the staff were amazing great atmosphere nothing to much trouble beds really comfortable the rooms were clean will definitely be going backfantasti stay xxx”
“Initial impression- good. Car park all gravel but plenty of parking.
Reception - water on offer but it was empty.
Were told our booking didn’t include breakfast but included 20% off food and soft drinks. Nice because we had forgotten. No information on where restaurant or bars not a big problem but it is nice to be told.
We booked a table for dinner. Was given our room key. We asked if it was possible to walk along the river from the back of the restaurant… no access it is only from the other……
“The place is efficient and quiet. Easily seen and recognizable. We did get a refund immediately, but was double charged when checking in even though I pre-cooked months before on Expedia.”
“Overall not bad. The hotel was built a long time ago. Even though you took the lift, there were still many stairs to go if you were assigned to the 3rd floor. I checked out the hotel on 5/21 morning. The black girl at the front desk was not very helpful.”