“The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.”
“The room was really dated, lots of damaged paintwork, tile edging loose and generally quite run down. The hallway carpet had been repaired with tape. Sadly and we were told unusually the noise from the high street continued after venues had closed at 1am until 330am and so we had little sleep as the street started up with deliveries etc by 7am. The staff assured us this was unusual and apologised but I do think some soundproofing needs to happen in the windows as we could hear everything and at……
“The staff were amazing. We were desperate for a hotel with parking facilities, as we’d been let down by the Holiday Inn Express. The lady on the desk, reassured us, and got us checked in straight away. It turned our day around.
The room was comfortable and breakfast was good value and catered for us as vegans.
We’ve stayed here in the past and after this visit, we’ll never stay anywhere else in Stevenage.”