Chagrin Falls Chalets

"Front desk staff was wonderful! Loved the lobby and restaurant! "

"Staff was extremely polite and professional. The room was setup nice and the bed was comfortable. Would stay again "

"Always stay here when I can. "

"Hotel & room were really beautiful. We had a superior king room that was perfect for a couple stay. My only “complaint” was there weren’t enough hooks for towels, robes, jackets, etc in the room. "

"Warm friendly welcome from staff. Gal had to fix our tv took her 1 minute lol. I write a LOT of reviews because we travel 8-10 months a year for my hubbys job. Today I called the union hall to advertise for this hotel because a LOT of construction workers come to work at Cleveland Cliiffs 15 minutes away, I usually wouldn’t go sooo out of my way, but they’re such nice people. Had an issue with new debit card because we’re from Chicago and they worked with my husband. I'm disabled and it’s hard to move with a service animal etc.. they were great. The union is going to use them for all future traveling jobs to Cleveland Cliffs. They DESERVE THE BUSINESS! SUPER CLEAN AND SUPER QUIET… "

"nice bar "

"Worked out great gor a last minute getaway "

"The breakfast was over the top incredible. The variety, hot food, healthy choices. Plenty of seating and polite staff. Hot tub and work out area more than met our needs. The entire facility was clean and well kept. On a scale of 1-10 they are a 10+++ When we return to the Cleveland area why would we even consider staying anywhere else. "

"I like this place, very ideal location, ideal price and ideal facilities, everything is just perfect for me in Cleveland, recommend."