2/10 Terrible
Diana
Dec 28, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has clearly gone down hill in the last few years but the biggest disappointment was that they charged the credit card I left them for incidentals not just for incidentals but for the price of the room even though I’d already been charged by Expedia. They clearly don’t know what they’re doing. Staff was nice but the rooms were not cleaned well. (We were staying with a group so had more than one room. Neither room was cleaned well.) Paint chips were coming off the ceiling of the pool about the pool. They closed the pool early my first night there with no warning or explanation so I couldn’t use it. Just not a great experience over all, and now I have a credit card charge to fight as well which is always a bummer to come home too after a trip. Overall very disappointing. I believe our group will be looking for different accommodations next time.