“Great hotel. Had a nice upgrade. The room had a comfy bed and was very clean. There was an ac unit in the bedroom which helped cool the room down. The only thing was the shower pressure was very low and cut out a couple of times. ”
“Really nice hotel, I didn't use the pub or restaurant part, but the hotel was brilliant, can be a bit loud with the live singing etc in the centre which isn't far from the property, but I did know this would be the case, no issues at all, would recommend for sure.”
“What a beautiful hotel! The style of the room ( I was in the Horse Racing style room) was amazingly done, modern but with traditional features, the bathroom was absolutely gorgeous! Very chic! Will definitely return again. The staff were amazing from check in to requests, nothing was too much trouble. The smell of the lobby was devine. Breakfast was delicious with great choice and a wonderfully friendly waiter. Lovely stay thank you! ”
“Very nice property with friendly staff. Location is a short walk to town where there are lots of bars, restaurants and shops.
The majority of the rooms are in the building across the parking lot from the hotel restaurant and river. Partial view river views look across the parking lot and are quite limited but pleasant. ”
“Nice room, nice pool, shame spa pool was closed on our visit. Great location for city centre and shopping, lovely staff. Have booked again in Dec for the Christmas Market and shopping. ”
“The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here.”
“Clean and tidy overall.
Staff are attentive and professional.
However, rooms facing the carpark were noisy overnight. I need asking for changing my room to the other side of the hotel.”
“Very friendly obliging staff.
Good food
Very good bar area
Liked the outside seating area.
Wasn't keen on wall TV being on in the restaurant area.
We had a great stay at the Queen, would thoroughly recommend.”
“We Usually stay in hotels, but decided to stay in a guest house this time. Got to say we were really impressed with Chester house. It was very clean and tidy, the bed was very comfortable, the staff were friendly and helpful, (in both here and their sister property, Chester court hotel, next door), and the included breakfasts were excellent.
In addition, it was great to have ample free parking on site
The location is also very convenient for Chester city centre and also to nearby Hoole village,……
“Really enjoyed my stay, the staff were amazing, only issue (very minor) is the towels weren't the best. The material comes off and sticks to your skin. Other than that, I will gladly book another stay in the future.”
“Having been assigned to a very small room on the ground floor at the Annex building. The room was grossly over-priced at a rate of above 80 pounds (breakfast exclusive).”