“After quickly booking about 11pm we arrived at nearly midnight. All doors inside were locked and kept ringing the contact number but not manned. There was clearly a door to the rooms but had not been sent a code to get in. My son went round the back and found an open door so we entered that way. We presumed that the only two rooms with a door open were ours! We left early in the morning and again not a single member of staff was to be seen. This issue raises great concern regarding the security……
“really friendly and accommodating staff. our only issue with our stay was that owing to very hot weather we needed to sleep with the window open to allow cool air to come in off the river. this meant being woken up super early by traffic”