“After quickly booking about 11pm we arrived at nearly midnight. All doors inside were locked and kept ringing the contact number but not manned. There was clearly a door to the rooms but had not been sent a code to get in. My son went round the back and found an open door so we entered that way. We presumed that the only two rooms with a door open were ours! We left early in the morning and again not a single member of staff was to be seen. This issue raises great concern regarding the security……
“Well presented clean room on the ground floor with excellent facilities. Food and drink excellent. Staff were incredibly helpful with any queries, we felt like one of the family.
I have never commented on any other survey before this, so must have have made a very big impression !
Thank you and congratulations to your staff Matt our stay with you was wonderful.
Will recommend to friends without hesitation!”
“really friendly and accommodating staff. our only issue with our stay was that owing to very hot weather we needed to sleep with the window open to allow cool air to come in off the river. this meant being woken up super early by traffic”
“I have stayed many times because it’s just so clean, hosts so very helpful & friendly, breakfasts super fresh & well cooked. Ample free parking and delightful rural location within very easy reach of Ely, Cambridge, Newmarket and Bury St Edmunds. You are spoilt for choice regarding lovely restaurants/takeouts and sightseeing. It’s wonderful. I return time and time again.”
“Check in was super quick and the staff are polite and friendly. Room was ok. Fridge came in handy, and we spotted an iron with a small ironing board. Also tea/coffee making facilities. I suspect the room could get warm, but there was a fan there, which we didn't need. The double glazed window in room 3, opens a bit, but the old sash windows behind it don't open. The flip side of that being that you wouldn't hear any external noise from outside. Electric shower which worked fine with good……