Palacios en Cleveland

“El hotel se está deteriorando poco a poco. Es un hotel para no fumar, sin embargo el olor a cigarrillo y marijuana no nos dejaba dormir. La puerta de mi cuarto no cerraba. Lo peor es que no somos fumadores y cuando se llamo a la gerencia lo que nos dijeron es que ellos no tenían control y que si quería hiciera el check in al otro día temprano. Si no eres fumador y vas con niños no lo recomiendo. ”

“Everything clean and services excellent and the best breakfast ”

“The area around the hotel felt safe. little Italy is about a half mile away, plenty of restaurants there. Museums and a park is within walking distance. We stayed in a Suite on the third floor. It was very quiet, no noise from the street or other hotel guests. Eating breakfast in the sunroom was nice.”

“We booked through Expedia for 3 nights. Because of a medical emergency requiring us to drive 10 hours back to RI we had to leave a day earlier than expected. We experienced this emergency on Saturday evening and so informed the desk clerk. We were told we needed to call Expedia since we did not give them 48 hours advance notice. We called Expedia explained the situation and they emailed the hotel to support our situation. We were told by the front desk that only the manager could make an...

“The sink was dirty ”

“Very clean and quiet”

“Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new.”

“Mi reserva era para 5 personas me dieron un cuarto para cuatro persona y la numero 5 durmio en wl piso”

“Excelente ”

“Todo bien comodo ”