预订科尔法克斯酒店宾馆住宿限时优惠

“great in general ”

“The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she……

“Clean, comfortable. Perfect overnighter for travellers.”

“Nice place to stay for couple nights”

“good service and helpful staff”

“wifi can't use”

“Very good!”

“The hotel room had an unpleasant odor.”

“The staff at the front desk were absolutely amazing...friendly & professional. They were very kind to my dog, too. A special shoutout to Lisa for her support & assistance with a personal issue I was having. She even gave me her phone # so I could let her know I made it back to PA safely. Her kind words helped to get me through a very stressful situation. The room was clean & bed was comfortable . Definitely would stay here again!!”

“Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend.”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly……

“We went to our room and it was not yet cleaned. The bed was messed up.”

“let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much..……

“The room was clean and the staff was helpful, a good place to stay”