“Incredible attention to detail, beautiful surroundings, the friendliest and most polite staff. Rooms are finished to a very high standard. The local village is also stunning. Breakfast was outstanding. Really couldn't fault our stay, thank you so much.”
“Our experience at Hotel Steiner was unfortunately very disappointing. One of the main reasons we specifically chose this hotel was air conditioning, yet it did not work properly for a significant portion of our stay.
Whenever we contacted the staff with a question or problem, they seemed unsure how to help and the response was almost always, “We will call you back.” To their credit, they usually did call back, but unfortunately the follow-up rarely provided an actual solution or a clear answer……
“Our stay at Eisenhut was exceptional. From the moment we arrived, the service stood out. The staff was incredibly welcoming, attentive, and helpful.
While parking was not onsite, the garage was less than a five-minute walk away. The hotel also provided very clear, helpful instructions to find it.
I loved the modern, minimalist design of the hotel.
Breakfast was memorable. The quality, presentation, and variety were a daily highlight. It set a high bar for the rest of our trip.
Thank you for a……
“The management had changed hands only one week before the arrival of our group of 38 people. Dinner was expected as had been booked but the new manager was not aware. A lovely local lady was employed to be a translator as the group were all English and did not speak good Italian.
A menu was provided by the hotel and the group were all fed. The hotel exchanged breakfast for the evening meal at their expense which was a welcome offer by the group.”
“Wir waren für einen kurzen Aufenthalt in Bozen und können das Hotel bestens empfehlen. Absolut volle Sterne. Sehr großes, durchdachtes und neuwertiges Zimmer. Frühstück exzellent in der obersten 6 Etage mit Blick in die Berge. Freundliches Personal und die Lage ist perfekt, um Bozen bestens zu erkunden. Wir kommen sehr gerne wieder.
Anmerkung: Unser Zimmer in der 4 Etage war zur Straßenseite, dieses sollte man wenn möglich meiden, da doch akustisch wahrnehmbar.”
“Ambiente im Park wunderschön. Mitarbeiter an der Rezeption sehr freundlich und hilfsbereit. Auch die Kellner nachmittags im Park und beim Abendessen super nett und kompetent. Das Abendessen im „Luna“ war sehr gut. Frühstück war ok, jedoch nichts außergewöhnliches. Das Personal beim Frühstück war eine Katastrophe. Die Kellnerinnen waren überfordert und zum Teil auch wirklich unfreundlich. Man fühlte sich als Gast leider absolut nicht willkommen. Für die Kaffee-Bestellung kam niemand an den Tisch,……
“A nice family hotel with comfotable room having balcony with good view, and delicious meal at relatively cheap price. Staff are friendly, attentive and helpful.”
“Andrea was incredibly helpful, gave us many suggestions for what to do around town and gave us very clear directions.
This was the perfect spot to walk around and explore Bolzano!”
“Staff was very helpful with providing directions and recommending areas of interest. Room was very quiet considering it was facing a busy alley with lots of restaurants and bars.”
“There were three people of us and we stayed at Ideal Park for one week. The double room was great but the single room is rather too small. The free Wifi connection is a plus with great variety of breakfast and dinner that us to change the menu everyday. Receptionists were all very friendly and helpful. There was a supermarket and nice icrecream shop nearby. Direct bus to the city of Bolzano was also convenient, Overall, we liked the hotel and would definitely choose to come back next time.”
“Beautiful hotel. Stunning location. Great pool area lovely terrace for breakfast. Staff were attentive especially Leonie on reception who was very patient with our poor German. She gave lots of useful information and directed when we needed help”